Excellent location, probably best in Karlove Vary, well-designed rooms with nice furniture and really clean and comfortable. Also one place where they actually try to speak English. Parking is far from hotel but available- that is also big advantage considering location

Breakfast simply do not meet the standard of hotel, it’s not so bad but considering impression you are getting about hotel over evening and night you kind of expect better breakfast. From another side - hotel is rather small so I suppose it doesn’t make a sense to invest in breakfast too much. Probably combine breakfast with some other hotels - as they often do in Baden?

Very atmospheric beautiful hotel. Nicely fitting into general vibe of the city. We had a very comfortable spacious room with balcony and view on the colonnade. Thus, location is great, although not the closest to bus or train stations if you're taking those types of transport. Room is very well equipped and richly decorated. The staff is very friendly and welcoming.

Only very minor thing was a bit inconvenient for me - the shower head in the bathroom, nowhere to set it on the wall.

We were living in the attic room on the 5th floor, with a nice view on colonnade and the main street. However, internet did not cover our room, but the personnel allowed us to use internet while working in the restaraunt. So, the main issue is the coverage of internet of the 5th floor. But we really like everything elase and especially - breakfast and personnel.

Location in the middle of the old town where all interesting things happen. Breakfast was OK, not excessively rich but of very good quality. The room was splendid, very large and comfortable, with a big terrace and the hotel has a wellness area (which we unfortunately didn't have the time to test).

The parking facility of the hotel is 200 m up hill from the hotel. The hotel is situated on a walk-only street, that can't be legally reached by car, so you have to take the risk of being caught by the police by trespassing some signs :)

The entire staff were wonderful, the room was soooo spacious with an extra couch bed, the bathroom was a shower, sooooooo spacious, soooo clean, all right at the city centre, plus I bout a large plate of chicken and chips with mayonaise as dinner for 360czech crowns only, much better than outer restaurants and breakfast was buffet. They have all sorts of Spa service too

Nothing

The hotel was very well located, which means that you cannot always park there (our capacity was full). The rooms are very nicely styled in an old but modern way, the bed was big. The view from the hotel is amazing.

The room floors could be cleaned a little better, the breakfast was very basic (till 10 but at 9am some things ran out and were not re-filled) and the parking spaces are very limited, we had to park 10 minutes away. The pillows were not suitable for everyone, but still OK.

We stayed one night with our granddaughter. The room is excellent and spacious. The staff is kind and tries to help. Personal jacuzzi and sauna upon request.

There is only a problem with parking. It is very difficult to get to the hotel entrance. And the parking is a long way from the hotel.

River view from the windows ; wellnes slippers, bathrobe in the room. Wellnes was very good. The cafe was very delicious. In the restaurant the foods were tasty. Perfect location.

Very nice staff, but they could be a little faster and the restaurant too.

The location is superb, the interiors remind you of the Art Nouveau period and late baroque.Gets you directly in a good mood.I recommend this hotel

There are a few details that could be improved immediately, but I guess this is the case with every business, especially in this time of year ( February).The choice for breakfast was a bit narrow

I had a quiet room high up at the back of the hotel, out of earshot of the generator at ground level. A nice hotel, refurbished in traditional style.

The hotel is in the pedestrian area, so not really accessible by car. The hotel has some parking spaces, but they were taken. The nearest public car park is in the high-rise Thermal building 10-15 minutes walk from the hotel.