Beautyful hotel in a historic building. The location is convenient for access by car (the hotel offers valet parking in a nearby garage) and it takes only a 5 minute walk to the main attractions of Karlovy Vary. Clean and well appointed room, excellent breakfast and friendly and helpful staff. Me and my wife had both a 60 min thai massage, which was very good and very welcome after a round of golf. Special thanks to the staff at the reception, who went of of their way and delivered a garment bag, that I forgot at the reception during checkout, to another nearby hotel, where a friend of mine was staying.

Nothing

We had a wonderful time at Luxury Spa Hotel Olympic Palace. The breakfast was delicious with variety and the room was comfortable and clean. The city center is withing walking distance from the hotel. The spa was fantastic, we had some relaxing time there.

The only thing was a bit confusing to us, was the lady on spa who couldn't speak English well so it was difficult to communicate with her and couldn't explain us about some spa treatments we asked her about.

The check in experience was amazing ! The person who welcomed us was really nice and explained everything well. The bedroom was great and well equipped and the breakfast was really tasty. I personally loved the croissant !! The sauna was great, we loved the way the towels were prepared for us. Overall, the hotel looks really beautiful and is well located !

When we arrived during the week everything was amazing but at the week end the staff was overwhelmed during breakfast and we had to wait longer for our drinks. On saturday in the spa, the towels were not ready so we had to ask the lady for them. The steam rooms were not really hot. We almost had to pay for a juice we did not buy but the lady at the reception was nice and made sure to straighten everything up.

clean, very nice shower, comfortable bed, very good breakfast

property is on the steep hill and it takes an effort to get it up every time you go to the Main Street

It truly had Luxury appeal. Drinks and appetizers when you arrive. Staff is lovely and delivers your luggage to your room. The sauna and pool and terrace are perfect for relaxing. And the breakfast buffet was for a king! Plan to skip lunch. Room was lovely and comfortable.

It was all perfect. Building is in excellent condition. Well situated in the heart of the spa section of town.

Very niece stay. We loved concert with champagne for valentine's. Staff were always friendly and helpful. Delightful breakfasts. Super comfortable bed.

The only downside would be a swimming pool water temperature. It is small pool so not enough room for a good swim, where this temperature would be ideal. For relaxation way too chilly.

Very comfortable and very clean with excellent quality bedding and furnishings. Initial check in was excellent and the staff tried very hard to make us feel welcome and orientated. It was very quiet and we had the pool and sauna area to ourselves. The hotel had also provided us with a room with a balcony and it was lovely to sit and look out over the rooftops and valley.

The quality of breakfast was a bit mixed (but there was a very wide choice). The staff at breakfast were also a little slow to welcome us and provide help (but staff elsewhere in the hotel had been excellent)

Everything amazing. Has clearly features of a 5* hotel: excellent reception with welcome drinks and sweets, staff show the hotel around, amazing breakfast (both because of quantity and quality), goodbye water bottle, pillow menu, welcome chocolates in the room, heated floor in bathroom, they gave us cold fruit slices while in the sauna (that was an AMAZING point), nice spa.... Also, had a little problem with the temperature of the room, and it was fixed in 15 min. Excellent service!

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We went here to relax for 4 days and we had an amazing time. The hotel is walking distance +/- 7 minutes from all the "action" so we managed to see all the Kolonadas and beautiful places on the guide. From the moment we arrived, we felt like royalty. The staff was extremely helpful and friendly 24 hours a day. Both hotel and the restaurant. The breakfast was different every day, but equally awesome! Every morning it was really sad to leave ((: Most of the times we went to the city to have our dinner, but we went once to the hotel and it was wonderful! Compliments to the chefs. And the room! What a room. We asked for the balcony (it's an extra cost to guarantee, but that's not a problem). The room was spacious and warm (literally, the floor was warm all the time!). We had a problem with the shower which was fixed immediately when we told the reception about it. There is a swimming pool where you can swim or get a massage in various places. Attached to it is a jacuzzi that held comfortably 6 people (we didn't have to touch feet). In a small room next to it are 3 types of saunas, 2 showers with warm and cold water, a bucket of ice water and a bowl of ice to chill yourself (or to put on a back of your partner ((: ) The dressing rooms are equipped with a shower, toilette, and lockers. They are separated for women and men. The chilling area next to the pool has some beds where you can just relax. The staff is changing the towel and the bed sheet with every new guest. The whole experience was incredible. I would definitely recommend this place to everyone. Especially when you go off season, the city is empty and you will really have the space to turn off and just relax.

The fact that we had to leave ((:

Very comfortable bed, nice wellness area, plus the medical treatment you could order was also great, welcome fruits and water, welcome drink at the checkin.

We had to change rooms at the beginning, because what we needed was not exactly understood, but luckily they had another room which was great for us and we could move there.