The lobby was very nice, staff were friendly. The room was spacious and clean.

We were charged for 2 bottles of water that were in the room fridge. If the water is not free/complimentary then there should be a sign or staff should tell patrons this upon check in.

Very pretty property, close to concert venue.Friendly, efficient staff. Great cart service but plan accordingly if they are well booked it can take some time to get car, but they kept up with it fairly well. Free shuttle service. Manager Cathy was great in assisting us when we couldn’t reach room service and ensuring our accommodations. Nice room with lots of space.

Didn’t really like the steps from the sitting area to the beds in the room, but it was only 3 so not bad but I have a bum knee. There were several closed roads and detours but it was no fault of the hotel.

The property was nice. It was in a nice location.

access to get to the restaurant next-door was an issue especially for someone that is in a wheelchair or on a walker. There was no place to warm up food in the room or on the property. And there was no pool even although that is not a dealbreaker it would’ve been nice to be able to relax in a pool or sauna or spa. There was no small store or vending machines for snacks.. Had to walk to 711.

Very spacious and clean room. All staff we met were very friendly and efficient. Lobby and hotel Lou he were comfortable and lovely.

We requested a shuttle to a wedding venue. Found out at check-in they didn’t travel the 8 miles to our venue - only a 5 mile radius. Staff located a taxi for us but the taxi was not able to return later that evening to take us back. He said a fellow cabbie would call us and they never did. We had no way back to the hotel. We ultimately found a ride back with friends but it was unsettling.

The shuttle service to LCA was very convenient and made our experience very easy.

Great location. Shuttle was convenient and easy to use. The room was nice with a great view.

Lighting in the room. I wish they changed their bulbs to soft white from daylight. It was very uncomfortable for the eyes. Also, glass block in the bathroom illuminated the sleeping area when the light was turned on in the bathroom at night. We had very loud neighbors, shouting until 3am, I had to go knock on their door and tell them to stop.

Everything was perfect for the occasion, my husband's birthday. We only stayed for 2 nights and it was very peaceful and intimate. Not alot of traffic, noise,or loud kids running around. The restuarant inside was delicious and I love the fact that we didn't have to live the building to find good food. The room service was incredible. We went to the restaurant the 1st night and ordered dinner from room service the 2nd night. The food was delicious. The room was a nice size and my husband had a great time. I'm differently coming back again.

One of the valet members lied about the cost of parking, then when I question it, he changed the price again, even telling me that the valet was free,so he could get a bigger tip. I still don't know the amount of cost for the valet. The ice machine was broke on my floor which wasn't a big deal. However, the ice machine on my floor had instruction to go one floor above or one floor below for ice. I decided to go one floor above and when I got there, it had no ice in the machine and I had to got 2 floors down to get ice. So that was a little frustrating.

Nice and spacious. Very comfortable

The bathroom floor hadnt been mopped in quite some time. The glasses in the bathroom looked like they had only been wiped out and not washed. The paper discs that the glasses were on obviously were not fresh and had been re-used. The body lotion had also been previously used. Not new. Also... be aware that the water in the fridge is not free and there are no disclosures stating otherwise. I found out at checkout that they are $5 each. Not good.

Rooms were amazing and spacious! And huge bathrooms with plenty of room to get ready in, including a space outside the bathroom with a mirror, shelf, and plug. The rooms also include a separate seating area, adding to the comfort. Let’s not forget location of hotel within walking distance of everything! Fox theater, Greektown, Ford Field, and Commerica park.

check in quick - room ready early - excellent shuttle service - excellent breakfast - good toiletries provided hotel elegance very evident - friendly staff throughout

bathroom flooring needed hard cleaning, especially around toilet could have one-page downtown Detroit city map showing location of major buildings, site-seeing places room pricing a bit much