Fantastic, central location! The staff was professional and considerate. Most of them were helpful & friendly, as well.

The laundry facilities were entirely messed up - multiple dryers wouldn't heat, equipment not starting, payments charging but then not completed, and NO ONE willing to take accountability and issue refunds on money put into machines that malfunctioned. Service request site & app say those machines don't exist, so of no help.

I like the location.

I didn’t like I went 3 times To the lobby to let them know I couldn’t open the door. Was. It until the 3th time they went upstairs to help me , eventually getting an other room. The headboard was an a terrible condition I didn’t like at all ! Looks like was eating by a bug animal . Was disgusting.

Location to shopping.

Expensive for what it is. Has a kitchen but no utensils, cookware etc. so what is the point? I stayed one night. Was o expected to bring silverware? A saucepan to make oatmeal? A hotel comparison is in Victoria. The Royal Scot. Cheaper and all amenities. I love that hotel. No comparison!

The staff was friendly and accommodating, the room was clean and had everything we needed. We will be staying here again.

One of the dryers on the second heating element was broken so it didn’t dry my clothes and I was out $2.50 and when I tried to warn another guest she said she knew but said someone must have moved the out of order magnet, but I used another dryer and it dried my clothes very quickly. Other than that the laundry room was efficient and clean.

Excellent location near shopping plaza and restaurants. Clean room with refrigerator and microwave.

No water cups and we had to request. It shouldn’t be part of the cost reduction. Very simple grab-n-go breakfast but ok because there are multiple choices nearby.

wonderful price for a clean comfortable room. Love the fact that the room comes with a full-size refrigerator and stove top and even a dishwasher. Unfortunately there were not any plates or glasses or anything in the room a utilize. I think that’s because of Covid and I think there was a sign that said I could go up to the front desk and get a package of kitchen supplies. But I figured it would be extra and I just didn’t bother

as above

Property was clean. Staff friendly and accommodating. Quiet in the evening. Would gladly stay here again.

Little more $ than I would like to spend but you get what you pay for.

Room was nice and clean. The staff greeting us was friendly which was nice in our stressful situation.

The vending machine wouldn't take my debit card when I was hungry late at night. The overnight staff was not very friendly or helpful and seemed like I was bothering her when I asked for help. They were out of a lot of supplies but this was somewhat understandable since it was in the middle of a power outage..

This location was central to all amenities, quiet, clean and a good value.

we arrived around 1030 at night. The front desk was unstaffed after several attempts to get someone I ended up calling an offsite number that I saw behind the counter. It was then that Tim showed up. It was a bit awkward. There was no signage anywhere on what to do if you came in late except for a phone in the lobby that says call this phone, but it was broken.

Conveniently located near mall…laundry room appreciated. Friendly staff and beautiful room for a great price! Impressed about the cleanliness even while accommodating pets!