Staff was the highlight for the hotel, very friendly, accomodating and helpful. My initial room had some strange smell which didnt go till next morning, location of this room was close to street which made sleeping impossible. Next day after i raised the concern it was promptly changed to inside facing room. Daily activities were good.

Strong damp smell and noise in first room, saw fringed towels few times, room service tray had small ants. I didnt raise most of these concerns except the room issue. Located far from the main Ubud town though there is shuttle service but traffic caused long delays on few occasions. No other activities near to hotel and only mode of transport was cars or hotel shuttles.

I recently had the pleasure of staying at Sthala, a Tribute Portfolio Hotel in Ubud, and the experience was simply outstanding. 1 Breathtaking natural views—felt like a peaceful sanctuary perfectly blending luxury with authentic Balinese charm. 2. Fantastic Breakfast Experience 3. Exceptional service and wonderful Staff - A special shout‑out to Adi in particular 4. ⁠About the Property Sthala’s peaceful location, scenic surroundings, and thoughtful amenities such as a rooftop bar, river‑view infinity pool, and complimentary shuttle to Ubud made it a serene and convenient base for exploring the area

the building has rooms in the basement as well without balconies.

Loved the warm welcome, beautiful lobby, nice large comfy rooms, great bar, beautiful pools.

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I can confidently say this has been the best service I have ever experienced in any hotel so far. The staff truly offer a royal treatment—we felt comfortable, luxurious, and genuinely cared for, almost like being treated as kings and queens. Every department excelled, from the warm welcome at the entry and lobby to the dining experience, room service, and even the engineering staff. I always felt safe, respected, and at ease throughout my stay. Even when I had a minor issue with the AC at midnight, the team resolved it quickly with a smile and the same welcoming attitude, which was truly impressive. The hotel not only met but exceeded my expectations in every way. From the serene surroundings and beautiful pools to the relaxing spa and overall atmosphere, everything was exceptional. I honestly have no complaints—just gratitude for making my stay so memorable. Thank you, Sthala Ubud Hotel, for setting a new standard of hospitality.

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The location, the view, the facilities, the experience, the daily activities arranged by the hotel. All was superb. The service was exceptional, they went extra mile to make sure that we have a pleasant stay.

For the price, i think the quality and food selection in room service could really be improved. No complaints on the breakfast buffet though. It was superb.

Everything was beyond our expectations. The staff were incredibly kind and caring — especially when we got sick, they truly took care of us like family. The room was clean, comfortable, and had an amazing river view that made our mornings so peaceful. Breakfast was generous with so many delicious options to choose from. We also appreciated the free shuttle service to Ubud center — super convenient! Highly recommended for anyone looking for a relaxing and beautiful experience in Bali. ❤️

No thing

The location was beautiful and close to many of the attractions like ATV, Monkey park etc. Restaurant and servers, staff were awesome and super helpful. We would especially like to mention two names whose hospitality really left a mark Duwi and Vini.

We had two rooms of which one was a family room. The toilet is completely see through and the washroom doors don’t lock… which for us is quite problematic with kids.

The Sthala is run like a dream by an exceptional staff team who really understand their roles and how to make guests feel looked after. Excellent choice of breakfasts, quiet terrace spaces when they're needed and excellent positioning overlooking nature and trees made it an excellent base for our long stay in Ubud.

I wouldn't change a thing.

I had an amazing time in Sthala. A great place to escape the hustle and bustle of the center. The staff from those at the front desk, to the restaurant and the bar and housekeeping are extremely friendly and go out of their way to make you feel welcome, special thanks to (Tya, Krisna, Pande) and so many others. The spa is also great value for money.

The staffs were friendly and helpful all. I would thank Juli & Prandila for their support & nice words. In addition I would thank the shuttle’s driver to Ubud’s center for his patience. I love you guys all. last message to Hotel’s GM you have very good staffs, please take care of them & I wish you the best in your life.

just its location as it is far from Ubud’s center. but as long as they have free shuttles dropping & pick up to their hotel it is fine.