Location was excellent for exploring Granada. All reception staff we had dealings with, from checking in, query about safe, checking out and storing luggage, were welcoming and friendly whilst being professional. Room was clean and spacious as was the bathroom/shower. Towels were changed daily. Beds comfortable. Hotel itself was extremely quiet and there was no issue with sound from other guests. Plentiful supply of teas and two welcome bottles of water. We stayed on a room only basis so are unable to comment on the breakfast. Thanks for a great stay :)

Although there was a plentiful supply of tea, the coffee supply was somewhat limited and not replenished daily. No fault of the hotel but bear in mind this is a city centre hotel situated right opposite Plaza de la Trinidad. Our room was overlooking the plaza and we were woken extremely early (around 3am) every morning by the refuse collectors emptying bins and on two nights there was some noise from people either in the plaza or walking past in the early hours.

Very good breakfast selections though the coffee machine was a little temperamental. As was the Saturday’s staff member, but we ate and ate well.

Quite early each morning the various bins in the Plaza de la Trinidad were emptied and the workers were quite noisy doing it. Most of the time directly below our window. The Plaza itself while having some good cafés & bars attracts a noisier clientele on a Friday & Saturday especially. Next time we stay here we shall pack some earplugs; I wouldn’t let it put me off returning.

Nice hotel, excellent location.

The bathro was a bit outdated.

A lovely hotel in a brilliant location

Nothing.

The location was excellent, 5-15 minutes walk to almost everything. Lots of nearby restaurants. Safe area. Staff was professional and friendly.

If you come with a car, parking is about a 10 minutes walk from the hotel. I do not recommend driving to the hotel to drop off luggage. Instead, either walk with luggage or take a taxi from the parking garage. My husband is an experienced driver in small towns/cities in Europe and it was challenging for him to pull up to the front of the hotel.

Excellent location, friendly staff and good room for the money. Though it's an old building they have elevators. They also arranged a tea kettle on my special request.

I had an internal facing room. Windows open to an internal common area with multiple room windows across. So I had to keep the curtains on, which made the room feel cramped and dark. I would suggest taking a room with an external facing balcony/window.

Clean environment and very comfortable bed. Great shower. Fabulous central location, close to the Cathedral, yet our room was wonderfully silent. Bottled water supplied in the room on a daily basis. Additionally, there’s a seating area in an inner patio with complimentary refreshments and a selection of teas.

Whilst the bathroom was spacious, there’s little room around the washbasin, nor shelf for toiletries. Closest parking is a few streets away so not practical for anyone with several pieces of luggage.

This hotel is in a great location for exploring Granada. The Alhambra is within walking distance and there are plenty of bars and restaurants nearby. The staff are very helpful and friendly.

Only a couple of small things: our room cards stopped working on two out of three days. Plus, it would have been nice to have complimentary water bottles in the room. No bar area within the hotel.

W ew were very impressed with our room including the en suite bathroom. All well designed and pleasant looking. The bed was very comfortable and the lighting good. Both the two staff members who we met at the reception desk were friendly and helpful.

Our room faced out over the street and the nearby pubs did make night times pretty noisy at times so occasionally it was difficult to get to sleep.

We stayed at the junior suite for 2 nights and had the best room there for 3 people when travelling through southern Spain - space enough to breathe, relax and unpack at last! Very friendly staff and excellent breakfast as well. Very good location, but be aware of the Easter parades with crowds and noise when travelling during the week before Easter sunday ;)