Bed was comfortable, though the pillows were too soft, but I have never been to any hotel with firmer pillows. Bathroom clean, everything was dusted, and room smelled clean. Breakfast was awesome and the hot foods were hot or at least warm. No cold scrambled eggs and there was quite a bit of variety.

On a lark, for the first time. I asked in the special request section on your website for a picture of Steve Buscemi. Your staff absolutely came through. 11 out of 10 on the customer service and also friendliness upon arrival and check in. FYI no, joke. First review of anything in at least a year

Please don't pretend to have a restaurant for dinners when you clearly don't. The food was sub par at best and it was clear that your check in staff (once again very good at helping despite the extra burden) were responsible for the duty. I feel like the guys checking me in shouldn't have to be my waiter.

The hotel is conveniently located for visitors looking to spend their time in Mohegan Sun casino for the fraction of the casino hotels' price. It is also very close to Foxwoods Casino and Mystic attractions and restaurants. The hotel is situated away from the large highways, in quiet surroundings with a nice landscape view from the top floors windows. The rooms are very clean. The sink and mirror outside of the bathroom allows for more convenience. Beds are very comfortable. The hotel stuff is welcoming and readily responsive to all requests. The breakfast is a usual American style continental, nothing special about it. The bar is indeed opened 24/7 with one of the front desk attendants serving drinks.

The 24/7 on-site restaurant is non-existent. There may be an option of the bar attendant to microwave one of the pre-packaged burgers or other quick meals, but I did not risk it. The air conditioning is very powerful but not too reliable. I had to request room change due to the failing AC. The pool is small, stuffy, not very attractive. No issue with the hotel otherwise.

The staff were all very friendly and helpful, the room was huge, hot water temperature was fantastic, gym was great (just needed sanitizing wipes to be able to clean equipment before and after use, and a remote to be able to work the tv would have been awesome too), bed and pillows were very comfortable, complimentary shuttle to Mohegan was fast and convenient, and the breakfast was fantastic: eggs, Canadian bacon, potatoes, French toast, fresh fruit, assorted breads and bagels, oatmeal, cereal… and so many options for beverages. We would absolutely stay here again!

Access to wipes in the gym to clean equipment and a remote for the tv in the gym.

Our room was really, really clean! Impeccably clean. I really appreciated that. In my opinion, even if a hotel room isn't brand new, when it's cleaned well it feels so luxurious. Staff were really friendly, hard working and kind. Pay them well so they can keep customers happy! Included breakfast made life easier and the coffee was actually really well brewed, which was a nice little surprise. Carafe coffee usually never delivers, but it was great! Overall, it was a really comfortable and convenient stay. :)

We enjoyed our stay. The room was great. I was traveling with my husband and my 2 teen kids. The room was species and my kids could sleep in there own beds. Very comfortable. I also liked the breakfast. It was good and covenant. This hotel was a great value.

It would have been nice to have an ice machine on our floor. We were on the 5th and had to go down to the 2nd floor. It would also be nice to have a laundry facility to do your own laundry. But not a deal breaker.

The bed was very comfortable. The towels were excellent. They were sparkling white and in excellent condition. The room was quiet. I appreciated that there was a black out shade.

It was a little slippery in the morning when I left and it didn't look like anything was salted. It was a little difficult to find the property. The sign outside is small and not very well lit. The building cannot be seen from the road.

Upon arrival I was greeted by a very nice gentleman. I had called that day for an early check in and was told that I could come whenever the room was ready. That was around-1 pm. We asked & recieved extra pillows without 5 minutes. The pool & gym were spotless. As for breakfast I have never had a better ( included) breakfast anywhere. Scrambled eggs, French toast, home fries, yogurt, fruit, hard boiled eggs. Bagels, wheat bread, sourdough bread & mini donuts. The staff was fabulous. Kind, helpful & courteous to even the children. We just said we would stay there in a heartbeat.

Absolutely nothing. Everything was better than expected. Everyone was helpful. Very pleased with our stay

We enjoyed the facility and the cleanliness of the room.

Our room was located next to a utility room. Room number 228. There was a loud noise coming from the utility room on and off all night. It sounded like many washing achines on the spin cycle. Even the tv couldn’t drown out the noise. It would go for 30 minutes or so then stop for about ten minutes,(long enough to fall asleep again) ,then start all over again. I recommend this hotel however NOT room 228

Breakfast was great.. but they need to have more variety from day to day. I stayed 4 days and they served french toast every day.. no waffles, no pancakes.. just french toast.. all in all a good breakfast overall.

Need more variety in breakfast choices, cant have the same selection 4 days straight..I stayed 4 days and they served french toast every day.. no waffles, no pancakes.. just french toast.. all in all a good breakfast overall.