Great hotel, great customer service, helpful, nice , and attentive to our needs. Rooms were clean and kept clean daily.. Quiet and were able to rest. Would highly recommend this hotel. It also has convenient places like a restaurant, pharmacy, supermarket, and convenient store at walking distance.

I can't think of anything.

The place is OK, Staff (excepted the valet) is unfriendly

1. Incredible that the US flag was hung upside down! 2. I forgot a sweater in my room when check-out (my responsibility!). After several phone calls, 3 days later they told me they didn´t find it. That said, I’m sure the cleaning lady found it and kept it: or in other words, she stole it. Can’t prove it and I’m the person who forgot the sweater in the room: I’ll take the responsibility for losing it. But I hope the hotel takes the required measures to make sure they have honest staff.

The hotel is clean. The decor is modern. The pool is very relaxing and the perfect temperature. At times the pool was completely empty and very enjoyable. I had the cheapest room so it was small but it was ok for my purposes. The fresh juices and fruits at breakfast were good.

The breakfast was just ok, pretty plain. The coffee was flavorless. I wish I would have had a coffee pot in my room so I could make my own. No hair dryer in my room. Room service food was not worth the price based on the taste. You're better off going to any if the restaurants near by. They're cheaper and better tasting.

It was very clean

Room Service food was disgusting, Alfredo Sauce made with the same ham from the eggs, cesar salad was more random than aceptable good, holiday inn should have a food quality standards but try to improve that recipe

The staff here is super supportive & helpful. They tried every way to help & support with the requests made. The greenery around the property is so peaceful.

Should have more vegetarian meal options

Garden at the back and rooms with views over valley. Breakfast included.

Has to request a different room as the first one assigned was noisy (first floor facing road).

Breakfast was good. The location was in front of local transportation.

The hot tub was not hot, the pool was nice

the Pool area, the restaurant terrace. The room size, The beds are really comfortable. Staff with nice attitude. It has a parking lot. The room rate includes breakfast.

the shower curtain. It smelled. And The location is not the best.

Breakfast was good, fair enough for the price paid.

They clean the room only once ( we stayed 4 nights)

We stayed there two nights on two separate occasions and Raul went above and beyond to make our stay comfortable.