It's a pretty place with rooms around a garden courtyard. Our room was large with a massive bed and a fireplace! There's a further set of rooms at the back. Water points around each corridor (don't use the water here!). It's a short walk from the busy Calle Guadalupe, a pedestrianised touristy street and about 10 mins from the main square and cathedral. The reception was helpful with ideas for trips.

Our room was located directly above the reception and next to the stairs so it was a bit noisy at times. Other than that it was generally quiet. There's a desultory bar/cafe at reception but it never seemed to be open. There's a restaurant for breakfast in the annex but nobody told us about it till we found it by chance. The shower screen allowed water to run out over the floor.

The hotel was gorgeous...one of the best ones I've stayed in. My room was perfectly spacious and the view astounding. The garden below was also well-manicured and very pleasant to relax in. The staff, particularly the housekeeping and maintenance staff, were genial and very accommodating. Umbrellas are provided for guests, which is very thoughtful especially during the rainy season.

The shower leaked water onto the bathroom floor; it was unavoidable because of the lack of a shower door. Additionally, the woman bartender who works on weekend nights, evidently, was terrible...seemingly not trained at all in mixing drinks, and most peculiarly was watching a soap opera at near full volume while patrons were in the bar area. I had to ask her to lower the volume because she was disturbing me. It should be said that management should be on top of such problems because this behavior from a service employee is objectionable to say the least.

We had an exceptional stay at Margarita. The room was spacious, and the bathroom had lots of hot water. Parking was great and so was breakfast. The best bit was however the recommendations given to us by the staff for afternoon coffee, pre meal glass of wine, evening meal and the Canyon Tour. All were excellent. SCDLC has a bad reputation for people becoming ill after visiting. We have not been ill and thoroughly enjoyed our stay. Thank you

The room is so spacious it would be nice to have another comfy chair in it? And putting the name Margarita outside would be helpful!

Beautiful place with a very nice central location.

Every single night there were people either singing or chatting super loud til midnight or later and we could hear everything even though we were on the 1st floor. Also the walls are really not sound proof as we woke up at 5am with the sound and vibration of a phone alarm from a room next to us. The room description said it had a fan, conditioner and garden view. None of them were true, but I guess we stayed in one of the few rooms where instead of the garden view we had a wall and stairs.

The hotel was so comfortable and clean. It had big comfy beds, beautiful courtyard and very friendly staff. They made up room every day which was so good, and the shower had great pressure and consistent hot water. The location is pretty good, short around 5-10 min stroll into central and was super quiet. There was 24/7 security and reception which is great for early tours and filtered water to refill bottles. They also let us check in very early after a night bus (we arrived at around 8 am) for no extra charge which was awesome.

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The staff is friendly and professional. Jimena (at the front desk) helped us arrange for a driver to Palenque so we didn't have to get up at 3am to go on a tour. Her professionalism was greatly appreciated. The hotel grounds are beautiful. The rooms spacious and linens are top notch. The location is great! It is 2 blocks from the restaurant/shopping walking street which leads you to the main square. A great place to stay in San Cristóbal. Highly recommend.

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Lovely hotel with beautiful grounds. The rooms are big, comfortable, and well maintained, but I did have to request a heater as it was cold (which was provided immediately). The shower was also nice and hot. Nice view from my bedroom window onto the courtyard and beyond. Good breakfast. Walkable distance to all main sites.

There were a few mismiscommunications due to the language barrier (even with, or maybe because of, my Spanglish)

Clean, great beds & bedding, good location, and hot water for showers.

We book transportation to the airport with the front desk, paid & confirmed, & they told us pick up would be at 2:30…. They failed to tell us we needed to catch a taxi to the bus station because it was NOT hotel pick up…. So we missed the bus & had to scramble to find a taxi and paid an extra $100 for transportation.

When you see the outside, you might wonder what you're getting into, but inside is beautiful, we were quite impressed. We booked in for another 4 days. The Cafe is nice, too bad it's only open for breakfast, the little bar is a nice place to sit and have a drink. We would definitely stay here again! The courtyard is very pretty and a nice spot to sit and read. A short walk to the square.

An Unforgettable Stay at Hotel Parador Margarita: A Paradisiacal Haven of Luxury. I recently had the privilege of experiencing an unforgettable retreat at Hotel Parador Margarita, and I must say it exceeded all my expectations. From the moment I stepped foot into the tastefully designed lobby, I was embraced by the warm and inviting atmosphere that permeated throughout the entire establishment. The first thing that struck me was the impeccable attention to detail in every aspect of the hotel. The staff members were not only professional but genuinely friendly, ensuring that every guest felt like a VIP from check-in to check-out. Their dedication to providing exceptional service truly stood out, making me feel comfortable and well-attended from the very beginning. The accommodations at Hotel Parador Margarita were beyond luxurious. My suite was a tranquil oasis of comfort, featuring elegantly furnished spaces with a remarkable view of the surrounding landscape.( Thanks to Jimena. She gave me the best room although I booked a room that had no balcony)The attention to detail was evident in every corner of the room, with plush bedding, exquisite bathroom amenities, and state-of-the-art facilities. It was evident that no expense had been spared in ensuring guests' comfort. One of the highlights of my stay was the culinary experience at their restaurant. The range of dining options available left me spoiled for choice.The attentive waitstaff further enhanced the dining experience, providing personalized recommendations and exceptional service. Moreover, Hotel Parador Margarita's commitment to sustainability and environmental responsibility was commendable. The eco-friendly initiatives implemented throughout the hotel were evident, allowing guests to enjoy their peaceful retreat while knowing they were supporting a greener future.

Everything.