My room looked like it was recently renovated and the bathroom had gigantic windows. Location was central (within walking distance of the inner city lake) but not too noisy. The room was spotlessly clean.

The doors are rather thin, so I recommend earplugs for sleeping as some other guests are not as considerate when moving about the hallways. Communication with staff had mixed levels of success as English language skills varied from one staff member to another. Note: the lobby is popular with local teens who use it as a photo location.

Friendly staff. Good location. Nice clean room.

Air conditioning was not working optimally. Management was aware of the issue.

breakfast was simple but nice. quite neighbourhood and walking distance to Chua Bac, spectacular lighting at night with quite a few selection of restaurants. customer service was fabulous especially Hoan and Thoa who went the extra mile to serve us.

The location is great for the Chinese garden part of town. Staff were very helpful Room was clean

The hot water was warm at best and took an age to come through. Another big hotel with very limited TV channels.

Nice and Clean. The Staff was really kind and friendly

The water in the shower was not warm. And the breakfast was too simple. No Jam or something for vegetarians

Very neat and clean. Spacious

breakfast was good staff was good

room was spacious and bright, and had really comfy beds

extremely loud music until 12 pm and since 7 am reconstruction in the room next to us - on Saturday and Sunday. All the dirty from the reconstruction was just behind our doors, so it was full of small dust of course on the ground in our room too. After my complain instead of changing our room to some another ground in this huge hotel we got proposal for free coffee - totally inadequate solution in 4 star hotel.

The room

The breakfast (no more food around 8:30) and the construction noise at the morning.

There was a gym in the picture which doesn’t exist, none of the staff speaks english so it’s very hard to communicate with them. Breakfast was poor and the worst I’ve had at a hotel.