Even though the room is very small, it is highly functional. I especially loved the bed—I don’t remember sleeping so peacefully in a hotel room as I did here. The only comment I have is that every time I returned to my room, the blinds were closed, and there was a light—either blue or red—that was a bit disturbing. I wish the room remained the way I left it, with the window open. I would also expect the ambient settings to stay as I left them. Overall, I’m really happy with my experience at this hotel, and I would certainly recommend it to others.

This isn’t a complaint, just a suggestion: I wish there was a dedicated remote control for the curtains.

I really enjoyed my stay here – the rooms are small but very well equipped. The bed is incredibly comfortable and I loved the high-tech lighting system that made everything convenient at the touch of the button. It has everything you could want from a room, including a mini fridge and good hairdryer. The rooftop pool was great for some early morning laps, and I loved the decor throughout the communal areas of the hotel. Breakfast was delicious and affordable too! However, the good stuff doesn’t end there. Absolute stand-out for me at this hotel with the staff. Every single person was incredibly friendly and helpful, and I couldn’t sing their praises enough. Even the guy that knocked on my room to see if I was still checking out (because I was running a bit late) was so lovely and good humoured. Thank you so much for a really pleasant week!

The only negative really is that you can hear quite a lot from the corridor… On the Friday and Saturday this meant that a few folks that had been out drinking and came home quite early in the morning unfortunately woke me up a few times. Miami, I guess!

A small, practical and stylishly furnished room with charming details. It has everything you need. It's clean, safe, and quiet. Across the street is a lovely shopping area, which makes it easier to stroll all the way to the beach. There's a bus stop in front of the building for the free Miami Trolleybus, which travels throughout Miami Beach. The rooftop pool is comfortably furnished with a small bar for snacks and drinks. There are plenty of sturdy umbrellas, loungers, and other seating, as well as water dispensers. It's very easy to control the lighting and TV in the room with the iPad. A fun little game with Marvin is also included.

How comfortable the bed was. My daughter especially liked the in-room iPad with which she could control (and play with) the lights in the shower, curtains, blinds, etc. The room is on the smaller side, which is not necessarily a bad thing. It is contemporary yet cozy. The design overall of the hotel is modern and well-crafted. Kids under 10 don't pay for breakfast ($25)

Minibar/fridge was empty and rather small. Although you could choose to have housecleaning every day, I don't think they quite dusted all surfaces. Otherwise, cleaning was excellent, new bedsheets and towels every day. The air conditioning is always on and even the warmest setting was rather chilly. Breakfast ($25, not included) was ok, but there was no toaster. Pool open only until 7.30 p.m. even though it's still daytime at 9. The shower pressure could be better.

I thought the staff were extremely helpful and friendly. They helped us to set up our uber account since we were having trouble as international travelers. They helped us with anything we asked. You can tell they feel seen and valued at this establishment.

It's not really a complaint...but I like to hear white noise (i.e. the blowing of the a/c or a fan) so to say "I didn't like it" because I couldn't hear the blowing of the air con is crazy lol! it's me. My husband felt the bed was a bit "too firm" for him but we enjoyed the sleeping quarters. I think he would have preferred a slightly larger room. But all in all, no real complaints.

I had a great stay at citizenM Hotel in South Beach, Miami! The rooftop pool is a real highlight—perfect for relaxing in the sun. The hotel offers modern, high-tech rooms, where you can easily adjust the lighting, blinds, and ambiance to suit your mood. Everything was spotlessly clean, and the facilities were well-maintained. The location is excellent—while it’s not directly on the beach, it’s just a 15-minute walk away, making it super convenient. Plus, the area feels safe and has plenty of restaurants and shops nearby. Overall, a great choice for a comfortable stay in Miami!

The rooms are very compact, which might not be ideal for those needing extra space. There is no fridge in the room, which can be inconvenient for longer stays. Vegan food options are extremely limited, with only chips available. While the rooftop pool is fantastic, the bar setup is underwhelming—instead of a full-service bar with drinks and food, it feels more like a snack station offering wine, beer, and chips.

The best hotel I have ever stayed at. Incredibly clean, fresh, and welcoming. For such an affordable price, you get a high-quality hotel. I was pleasantly surprised by how much attention the hotel pays to detail—something you rarely come across. The staff is very friendly, and everything around is spotless. A huge advantage of this hotel is the 24/7 bar, where you can always grab a snack or a drink. Another big plus is its location—right across from Lincoln Mall, so there’s no need to travel far; everything is within walking distance. I will definitely stay at this hotel again!

After having looked at all of the positive things people were saying about this hotel, I decided to go ahead and give it a try. And I must say, I can certainly see why people were giving this place a lot of praise! It really has a lot of stuff going for it. For one, the staff were incredibly helpful. I was panicking when I got to my room because I couldn't find my phone anywhere but the staff quickly called me and told me I'd left it at the check in desk (silly me!) Check in was relatively easy as well. And the room- it may be small, but don't let that fool you! It has everything you could need: a (very comfy!) king-sized bed, a sink, a closet, a fully-equipped bathroom (both toilet paper and towels) and a well-stocked shower. Incredibly clean as well- you can tell this place is well-maintained. Also, I appreciate how innovative citizenM is- everything is controlled through an iPad, so you can customize your experience the way you want it. Facilities were great- the rooftop pool was great, and the bar/lounge area was uber-swanky and perfect for relaxing and getting a drink or two (even though I didn't). Also, great value- the price is actually really good for the quality of the experience you get staying here. It's also conveniently located adjacent to the Lincoln Road mall, where you can buy clothes, souvenirs, food, etc. and has both a good pizza and taco place right across the street from the entrance. Most of South Beach is also easily accessible by walking. Overall, an absolutely incredible experience, especially as a solo traveler. This will always be my go-to place whenever I'm craving a trip to Miami Beach. Look forward to coming back here in the future!

Not that it ruined my experience, but I wish they provided more essentials like toothpaste and dental floss. It wasn't a big deal; I just bought some at a pharmacy nearby. Also, I didn't like when I had to leave, because I loved it here so much! Those are hardly deal breakers, though. This hotel is awesome!

I loved my stay, the shower was so nice! The Hot Continental Breakfast Buffet was Amazing; Hot Eggs, Bacon paired with Fresh Berries & Juice, Teas and Coffee! A great way to start the day in their cozy living room. The Bar is super convenient for late night drinks and eats. The Lighting in the Room and the Window Views are Fabulous! I loved the ease of check in and check out! It it's a simply amazing hotel! I will be returning!

The Rooms are on the more smaller side. The iron heaven was adorable but the iron is a bit tricky. But it worked out, just takes some patience.

I had a fantastic stay at CitizenM South Beach. The customer service stood out the most—staff were always friendly, helpful, and accommodating, which is so important after a long flight. Check-in and check-out were seamless, thanks to their efficient technology, which also made the room features easy to use and enjoyable. The hotel’s cleanliness, convenient ironing room, and rooftop pool were great touches. Its prime location, close to the beach and South Beach attractions, was another big plus. Overall, a refreshing and pleasant experience—I hope they maintain this high standard!

However, the air conditioning was a major downside. Even with temperature adjustments, it stayed uncomfortably cold, and I almost got sick because of it. While I know overly cold AC is common in Miami, it’s something the hotel should address for guest comfort. Overall, a refreshing stay with room for improvement.