Can’t praise this hotel and staff enough! Not only was it comfortable and inviting, they went out of their way to help us with a car problem that could have ruined our trip. Their knowledge of resources in the area and their determination to stick with us till the problem got fixed went way beyond any other hotel experience I’ve ever had. Amazing! (Oh, and there’s a great steak house across the parking lot.)

The staff was amazingly friendly and helpful. Offering services without being asked based on their observations. Breakfast was good and there was nice variety each morning.

Closet missing one of it’s doors so couldn’t actually close the closet. Refrigerator and microwave were off balance so it was awkward using them. The freezer door was missing and freezer did not keep food frozen. Microwave rotation tray was not right so running the microwave was very noisy (like hearing a dryer running with shoes in it)

It was very good breakfast. The staff was ever nice. It was clean place to stay at. I loved that the staff was very nice and very friendly and helpful. And no matter what shift they were on.

There was nothing to change.

The breakfast was superb as well as the location very convenient! We were there for a cheer comp with several teammates and family! The front desk attendant Dawn was amazing! We need more people like her

Everything was great

The lady on evenings was awesome, she had a smile and engaged with us every time we came in. She helped us choose where to eat giving us the options and her opinion on which she liked best.

No complaints

We were in KY for my son's Army officer cadet graduation. Dawn greeted us on arrival and has EXCEPTIONAL customer service. She was there each evening and welcomed my son with a hug and thanked him for his service. The daytime front desk (sorry didn't catch her name) was also very nice and she let us have late check out where Caleb could grab a shower and change clothes before heading back to VA. The ladies that served breakfast were friendly and answered questions about local attractions. Although, we were only there 2 nights- We couldn't have asked for a nicer visit and stay! Thanks for making sure we comfortable and WELCOME.

The TV remote wasn't working but.... we weren't in the room long.

The breakfast was good. Friendly staff

Noise kept waking us up all night. The bed was harcdis. Not worth the expense. Stayed at other Hampton Inns with great experiences for a lot less money.

Staff was excellent! The night check in lady was wonderful! We were there for a baseball tournament and she asked nightly if we played good and won!

None

The staff was very friendly! I love the location between Elizabethtown and Radcliff.

On two different stays, the showers had hair and a little dirt. I think it's a little over priced. For the price, I think it should have a not had a mattress that was worn down on one side.

Dawn Whitley! OMG! This manager was so funny and amazing! She was so personable and fun to talk to! The hotel was clean and also the woman that does breakfast every morning was awesome too! This hotel has staff working here that we wish most hotels had! We were on our Honeymoon and they all made us feel like family! Thank you!

Nothing to dislike, maybe softer beds???