The room was fine and breakfast was really good. Bonnie at the front desk was very nice and helpful on dinner reservations.

We felt like the rate was high compared to other lodging available in Kerrville. We chose the Hampton Inn, though, because we have stayed at several. This is the most expensive.

location cleanliness amenities

the bar soap… very hard soap… only one soap for a 3days stay… although they gave an option of requesting for more but l felt it was inconvenient to go back downstairs to ask for some soap. 2. housekeeping is upon request… for such a hotel housekeeping should be done daily. the least should be emptying out the trash. 3 days trash… u can imagine 3. updated appliances… esp the TV let’s have smart TVs in the room. we can use our usual subscriptions to watch movies that we love other then the cable programs that our ancestors used to enjoy.

For the price it was convenient and overall very clean and safe place to stay at.

Everything was great no bad comments

It was convenient and easy to get to. Everything was fine, but it was only the bed I didn’t like.

The bed was rock solid hard. I had to use all the pillows including one I brought to be even somewhat comfortable. If you don’t mind sleeping on the floor then the beds will be comfortable to you.

Each Staff Member, from reception desk to house keeping, were friendly, polite & accommodating. A/C worked, pool was clean, rooms clean, hot breakfast each morning. We really enjoyed our stay.

Well situated close of the I-10 and Cracker Barel restaurant. Very clean and quiet. Appreciated the recycled dishes at the breakfast.

Price too high

The staff was exceptional, great customer service from Aron, Connie and housekeeping.

lighting in the room could be better.

It was close to I-10, as we were traveling through and needed a stop for the night.

The toilet was dirty. Other than that, it was great for what we needed.

Room was very clean and accomodating. Beds and pillows were super comfortable. A/C worked great.

Breakfast is served from 7-9 am. I would recommend serving until 10 am for us sleepy heads that like to sleep in on our vacations. Although we missed breakfast, I got there in time to get some juice and pick up a couple of muffins to take up to the room.

The room seemed very clean. the staff at the desk and the dining area were very attentive and friendly.

The cleaning people were camped outside our door, were loud, and were on their phones all of the time.