The staff at this hotel is always helpful and always goes above and beyond to make your trip comfortable. The garden and pool are a nice little oasis in the city. The location is a foodies dream: it is just steps away from hundreds of internationally known restaurants. The breakfasts are generous and tasty.

We stayed here 12 years ago and the place was luxurious then. It has not really been refreshed or updated in the meantime and the rooms and common areas are a bit shabby around the edges now. I am not sure how to fix it other than spraying (which may not be allowed), but the garden and pool area are mosquito-infested and you cannot enjoy them unless you douse yourself in bug spray.

Fabulous location in Palermo close to great restaurants and bars Lovely old building with courtyard garden Amazing staff.. so helpful. Particularly Julieta and Clara Good breakfast.. they even offered to do breakfast early as we had an early ferry departure We stayed in two of the suites with their own terraces.. weather was atrocious while we were there so couldn’t use but would imagine it’s great in the sunshine So nice to stay in a hotel with character.. think of faded grandeur with a modern interior Really close to AEP airport if you have a choice - the hotel organised a transfer to pick us up

Minor point.. the hot water takes a while to come through so persevere!

Beautiful small hotel in very good location. There are a lot of good restaurants and bars close by, nice area to just walk around. Hotel has small relaxing garden and nice pool. Bed was very comfortable and linen really good quality. Rather good breakfast if compared to other hotels in Argentina. Reception staff was very nice, they allowed us keep our rooms additional 2 hours for free, so we were able to have shower before heading to the airport.

The walkway in the garden is built with separate stones, when people go with their luggage there, it makes quite a big noise. This was rather disturbing in early morning. Probably would be good to have more even path for luggage strolling.

We have stayed at BENS L'Hôtel Palermo for multiple visits. The proximity to all that BA has to offer is prime. The room and breakfast are consistently excellent. The entire staff is helpful and responsive. The BENS L'Hôtel Palermo team surprised us with a new AC unit while we were away for a few nights, and supplied us with a small refrigerator to accommodate our needs as we extended our stay. The team's care and maintenance for the property is reflected in the well manicured and beautiful courtyard.

Breakfast Food just right to provide the right nutrition Staff are very helpful, must mention Mr Jose he really go the extra mile in providing assistance e.g. direction to train and bus station. He even lent me his train fare storage card for me to use.

No Elevator for all rooms, though staff are very helpful to sent bags to the rooms.

We had a pleasant stay in Buenos Aires. Palermo is a lively area with great dining options like Fogon and Don Julio within walking distance. Many thanks to the front desk and especially to Jose for allowing us to check in early and for organizing our transfers from the airport to the hotel and to the port. The breakfast was good, and the location is excellent.

An amazing hotel loved every day great room with a terrace overlooking the pool and wonderful gardens so well kept just great comfortable clean and helpful staff very good location everything was perfect lovely breakfast it was absolutely perfect could not believe we were in the middle of a busy city highly recommended by Maria and Shaun from England

It was just perfect

Room is cozy, bed comfortable, there's AC (otherwise it's boiling hot inside), lovely backyard with swimming pool, breakfast is perfect, lot of options. It's overall a lovely property.

Bathroom is tiny (but I'm not surprised, it's the same everywhere in BA), and the smoke detector makes flashing lights even during the night which is... Surprising. Had a hard time falling asleep...

We loved the neighborhood and the quaintness of the building. The pool is very nice. The breakfast is good. Bed is comfy and the room was very spacious.

It was just strange that the host made a big deal about our balcony and how great it was…and then we find out that we actually couldn’t use the balcony. We also asked to use their microwave for leftovers and they refused. Just 2 really odd things.

A lovely boutique hotel which is an oasis in the middle of Palermo. Staff and service are excellent. The garden area is very relaxing after a long day travelling. Easy communication with staff who were always friendly and helpful. Definitely recommend.