Really nice boutique hotel in the middle of Palermo. Close to restaurants and cafes. Hotel was very clean and nicely decorated. The breakfast was good, AC excellent. Staff were friendly, kind, and helpful

Our room and bathroom was smaller than expected - it’s tight. Ours has a small balcony overlooking the pool with a door to let in fresh air (lovely) Would be nice if they could add a screen, as there were lots of mosquitoes. As the hotel is in the true heart of Palermo, it’s a bit of a walk to the metro - not a bad thing but something to be aware of.

Very customer-friendly staff, all of whom spoke English. Great breakfast.

Small bathroom with insufficient counter space for a hotel of this quality and price. If you are traveling to BsAs as a tourist, you need to be aware that the hotel is quite some distance from most of the things and places you will want to visit. Yes, there are lots of taxis and they are (still) quite cheap, but the traffic can be horrendous at peak times. And if you don't speak Spanish........

The staff were very helpful and friendly. The kitchen staff were amazing morning greeters and so helpful! The neighborhood had really great shopping close by. The staff wrote us a personal note on the return visit welcoming us back! The housekeepers were excellent and timed the cleaning around our excursions. The front desk staff was super helpful with recommendations for outings. Tango!!!

The room on the street was a bit noisy. The plumbing was a bit noisy.The hotel is a good hour's drive from the airport; however it was super easy to get Uber service to anywhere in the city.

Great location, useful staff, room very clean. Definitely a place to recommend

The staff were very helpful and welcoming Garden with pool was peaceful The breakfast was delicious Very nice stay highly recommend this

The breakfast was delicious but very small and if folks were loud it disturbed your breakfast The smoking area by the pool made that area unpleasant when smokers were there Maybe the entire hotel could be non smoking including the pool and interior garden Thank you

+ Great location, close to trendy shops, cool cafes and awesome restaurants + Broad selection at breakfast with continental options (pastries, cereals, cold meats, cheese, fruit, yoghurt) and a freshly cooked hot option (eggs, bacon, omelette etc) + Spacious room + Staff were helpful, gave many recommendations on where to eat nearby + Spa bath in room

Nothing - would stay again when we’re next in BA

Nice little hotel, very quiet on very quiet street in Palermo Soho. Walking distance to very good restaurants. About 20 minute by taxy to city center where most action is. Very comfortable, clean, good breakfast with great coffee. Staff is exceptional, helpful. English speaking. We had the best help from Claudio, he even called every place we needed, since our Spanish not that good.

Their towels a little old, but overall, no complains - everything was clean and tidy.

This is an incredibly special place. I was very very happy with it and would stay again. The location is superb, staff were professional and helpful. Housekeeping was always on time, and you never even noticed their presence. The breakfast was exquisite. It was too chilly to use pool, but it was beautiful. Everything was so well done. They organized transport to and from the airport- on time and organized. I was SO impressed.

My only wish would have been for a fitness center on site. The rooms were somewhat small- but I understand that these are pieces of a boutique hotel. I knew what I was getting into before I booked.

The Mine Hotel is brilliantly located in the Palermo Viejo district with multiple restaurants and bars close by. The design of the hotel is attractive. The breakfast was very good and, best of all, were the staff who were always extremely helpful and kind.

The hotel is quite expensive for BA, but Palermo is a trendy area so probably you pay a premium for that. The rooms are also a bit small and if you stay on the first floor there can be noise from guests down below and also quite a loud noise coming from some kind of generator near the pool.

Breakfast was very good. The offer of eggs and omelettes and pancakes was an unexpected extra and a nice surprise. The coffee was made to order and the staff was exceptional in terms of service.

The curtain in the room did not let a lot of light in because it was not wide enough to allow light and privacy. The little carpets on either side of the bed were a bit of a nuisance because they kept moving around. The concrete floor was a little cold. Perhaps a larger carpet that didn't move around would have been a better choice. The sink in the bathroom splashed all over the place which meant that one had to put on one's clothes after using the sink because there would be water splashes all over the clothes and anything on the countertop was always wet. Bidet was an added obstacle.