The location of the hotel was incredible along with the views from each balcony

Lots of people entering the properties through the gates, to watch the sunset, suggestion would be to use a keypad with a code for paying guests only to enter the premises

Exceptional Stay with Outstanding Staff Aug 2024 My partner and I recently had the pleasure of staying at Charisma Hotel in Oia, Santorini, and our experience was nothing short of spectacular. From the moment we arrived, we were welcomed with warm smiles and genuine hospitality, setting the tone for a truly unforgettable holidays. A special mention must go to Artemis, Kostas, Sammer, Zac, and James, who went above and beyond to ensure our stay was perfect. Their service by the pool and at breakfast was simply outstanding. Whether we were lounging by the pool or enjoying a leisurely breakfast, their attentiveness and friendliness made us feel truly pampered. They anticipated our every need and consistently delivered with grace and professionalism. It's rare to find a team so dedicated to making guests feel special, and they truly exceeded our expectations. However, we do have a small suggestion. Given the intense summer heat in Santorini, it would be great if the staff could wear shorts. It would not only be more comfortable for them but also align with the relaxed, resort-like atmosphere of the hotel. Overall, our stay at Charisma Hotel was remarkable, thanks in large part to the exceptional service from Artemis, Kostas, Sammer, Zac, and James. We highly recommend this hotel to anyone looking for a luxurious and memorable stay in Oia, and we look forward to returning in the future. Thank you guys

Great location.. the edge of Oia, Santorini. Perfect to view the Caldera sunsets!! Very clean and well maintained. And excellent service by the team.. A la carte breakfast served to the portico of the rooms, overlooking the sea.. was amazing.. They helped with carrying luggage up to our rooms from the parking lot 200 mts from the hotel.. All the rooms have a gorgeous view.. restaurant set by a common infiniti pool.. offered great drinks.. and a greek menu.. very well presented.. very stylish..

The rooms are set on a cliff.. so the walk down & up to the restaurant/common pool may be a difficult one for older folks..

It was perfect! The location is amazing, stunning views over the sea, the Old Castle of Oia and breathtaking sunset! Also o enjoyed the overall energy of the place, all the people coming to see the sunset each evening, amazing armosphere! We stayed in the upper part of the hotel, near the windmill, and it was simply one of the best experiences i ever had in my “traveller life”. The room, the two pools, all the hotel’s setting and overall design was created with 100% attention to details, good taste and very high standards. We were impressed by the way we were welcomed in the hotel with complimentary lemonade and salads and a bottle of wine. We totally recommend this place. It is more than a hotel, it is an experience itself! Worth every penny. We can’t wait to come back to this amazing oasis in Santorini!

Everything was perfect

The staff very friendly, great views and excellent food'

Everything was beyond perfection !'

Beautiful- excellent view of the sunset, delicious food- but most importantly, the staff was wonderful. Everyone from breakfast delivery to cleaning to waitstaff in the restaurant was smiling and happy. Thanos was outstanding both before and after the trip- he responded promptly to all emails and helped us with all arrangements. The young men who carried the luggage were amazing! Breakfast was very good but our dinner the first night was even better! We will highly recommend Charisma to anyone coming to Santorini.!

Our party all wanted their coffee/ tea to be warmer. The service at the restaurant was extraordinarily slow. Very little to complain about😍😍

Beautiful infinity pool, nice view to Caldera from there. The staff is helpful and polite.

In the morning they had problems with an electricity, so we were told, that there would be the change in our breakfast menu, that ment no eggs at all, doubtful coffee and ice chocolate. That kind of breakfast was little disappoitment for us. I was badly surprised and angry, that by the checkout, which was in an hour after breakfast, the front office manager did not say a word of apology for the inapropriate breakfast. So unprofesional. I would expect at least little discount.

If you are looking for perfection including in all the small details, you have to book this hotel. The location is the best, with the greatest view, food is amazing, service is exceptional, rooms (we stayed at the windmill) are luxurious and beautiful. The manager of the hotel is so friendly and kind and making this whole experience amazing. Santorini is an amazing island but if you’d like to step it up- this is the hotel!!

The staff, food, location, room (windmill) and the views.

Location is at the end where not too many people will pass. Quiet and peaceful. Best spot for the most amazing sunset. Luxurious and beautiful design. Eating breakfast every morning with the view of the caldera is an unforgettable experience. The windmills room has a jetted tub and always heated up.

The windmills room does not have kettle and or pantry area. The steps are a bit steep. Need to be careful.

Has one of the best views of the caldera cliffs in Santorini. Led by Fay and her team they do their very best to help make your stay more than enjoyable. If you can afford it, get room 30 which has the Jacuzzi that is fully covered inside your room with the views looking out and completely private. Otherwise get a room with an outside Jacuzzi because the pools are not heated and you will appreciate it. Find quality soaps from Blvgary brand. Breakfast is served on your balcony and complementary and very delicious. Caution: lots of steps, LOTS. Maid service twice a day.

Nothing.