The service was fantastic. Positive people with the right attitude and accommodating to the limits. Very professional. Staff made sure to prepare an extra bed for the kid. Hotel room very decent, breakfast was amazing (except one aspect adressed below), and gym and sauna were clean and top! Liked the fact that it was open 24/7 so could go whenever it suited my schedule. On this occassion experience was way better than competing place on the other side of the train tracks at which I stayed right after.

First I would totally come back. But my hope is that by that time they will offer established combinations of coffee with milk for breakfast, like cappuccino. Access to black coffee is fine (and a human right in Sweden too) but sometimes you just need that milky foam to your breakfast.

I liked everything. All the staff were so friendly and welcoming. The room was exceptionally clean and comfortable. The bathroom was well organised equipped and very clean. You were able to control your owon airconditioning, which made the room very comfortable. It was very quiet. It was good to have breakfast until 11am and the breakfast had everything you could wish for and the breakfast staff were polite and helpful. We also made use of the free bikes which was an added bonus. Upsalla is a wonderful place to visit, with so much to see and lovely retuarants. We only had two days and would have liked to have stayed longer. We will certainly be back and will stay at this hotel again. Thank you to everyone for making our stay so amazing.

Nothing

The hotel is super close to the central train and bus station. Overall, it is modern and clean, including the room and, importantly, the bathroom – both spacious. There is also an excellent breakfast buffet. However, the best is the staff... amazingly friendly and helpful! I loved it! *BTW... the Lufthansa crew apparently likes it as well :-)

... except for the beds ;-) I have a bit of a back problem, and the mattress/bed combo didn't work for me. Anyway, I survived.

The hotel was incredibly clean and well-maintained, which made my stay very comfortable. I had a room on the 6th floor facing the courtyard, which was wonderfully quiet, even that is so close to the mainstation. The location is perfect, with the city center just a few minutes walk away, making it easy to explore all the attractions Uppsala has to offer. The breakfast was simply outstanding, offering a wide variety of options that left nothing to be desired. The staff were extremely helpful and friendly. I highly recommend this hotel to anyone visiting Uppsala!

Nothing, everything was great :)

The rooms were comfortable and clean. Breakfast was really good, a lot of options. It was a good location, staff were friendly and helpful.

The bathroom flooded with every use of the shower. When the room was serviced the bathroom bin, although full, was not emptied... and they forgot to give us more toilet paper. The room was overlooked by offices so we felt we had to keep the curtains closed! But honestly these are just small issues and we'd definitely stay again.

Good breakfast, good location close to the train station (3 minutes walk). Plenty of nice options for breakfast, some nice choices for vegetarians. Very good pillows and the bed was also comfortable. Very friendly and useful staff at the hotel reception, probably the best I have experienced in the last years of travelling all over the world.

I do not know if this applies to other hotels in the area, but you cannot open windows to get fresh air. Fresh air is provided through ventilation, I am not a fan of this.

breakfast - quite - polite personnel

the room could have a window to be able to open and have clean and fresh air but we couldnt open it

A modern, well managed hotel with all you would expect from this class of hotel. The room was not particularly fancy, but had all I needed - a desk, comfortable bed, wardrobe, minibar and a coffee table (plus a view of the trainstation). It seemed in a pristine condition, perfectly clean. Soundproofing of the room is perfect - the hotel is just outside a train station, but you hear no noise inside. Staff was efficient, breakfast OK (the choice was not overwhelming, but adequate).

Not much to complain about, I was happy with the hotel The wifi worked well, but sometimes a bit slow. The breakfast room was a bit crowded around 7:30, because of a conference in the hotel, but I could always find a place.

great hotel, stayed here multiple times in the past years. Always good service and quality for money. Love the pub on the ground floor.

There was an technical problem with the air-condition. The hotel indicated that there was an error in the system and that the mechanic was working on a solution. Just bad luck during this stay, previous visits were great

Very good location at the central station. Very clean and the rooms are quiet. Modern interieur. Fair price. Good breakfast.

Asking at the reception for breakfast time on new year's morning we have been told, it will take place from 06:30 to 09:30. So we woke up early. The breakfast area was almost empty and all the other guests were eating breakfast later. I don't know why the reception was providing us with false information. One of the elivators had several technical issues.