156 reviews
From
$167Arcades Shopping And Entertainment Complex, Lusaka, 10101, Zambia
156 reviews
1/92
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Protea Hotel by Marriott Lusaka Tower is a 4-star hotel in Lusaka, Zambia, tucked inside the Arcades Shopping And Entertainment Complex. Address: Arcades Shopping And Entertainment Complex. Located about 2.3mi from the city center, breakfast is offered and the minimum price starts from $167 per night. Reviews total 156.
Featured amenities include a restaurant, an outdoor swimming pool (free), free Wifi, and private parking (free), plus room service. Additional perks like a sun deck, terrace, balcony with a view, extra-long beds (> 6.5 ft), air conditioning, and non-smoking rooms make it convenient, while a 24-hour front desk and elevator add ease of access.
Business travelers will find a business center and meeting/banquet facilities (both extra charges) ready for events. An airport shuttle (extra charges) helps with arrivals, and a bar rounds out the on-site options alongside parking on site (free).
Located inside the Arcades Shopping And Entertainment Complex, this Lusaka stay blends convenient access with a touch of flair. The Steakhouse Restaurant serves International cuisine, while the outdoor pool invites a refreshing dip. Sun-loving moments come easy on the sun deck and terrace, and a balcony with a view adds a dash of scenery. Inside, extra-long beds, air conditioning, and non-smoking rooms keep comfort in check, with free WiFi, free private parking, an elevator, and a 24-hour front desk adding to the ease.
Business travelers will find a business center and meeting/banquet facilities available for events, both at extra charges. For arrivals and departures, an airport shuttle is offered for an extra fee, and on-site parking is free. After a day of meetings or shopping, the on-site bar provides a convenient spot to unwind.
Payment is accepted in cash and major cards including Visa, American Express, Mastercard, and Diners Club. The outdoor pool is available year-round, and the property offers a practical, traveler-friendly stay with a mix of dining, shopping access, and comfortable amenities within easy reach.
Closest airports
Kenneth Kaunda International Airport
10miRestaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
View
Show 14 photos
Club, King Size, Smoking Allowed
1 King Size Bed
55 sqft
Smoking allowed
Minibar
+
More details
Club Room, 1 King Bed, Smoking (Club Floor) is 54 square feet and includes a king-size bed 150-183 width plus ironing set.
Show 5 photos
Room - 2 Queen
1 Queen Size Bed
215 sqft
Smoking not allowed
Private Bathroom
Coffee machine
Flat-screen TV
Air conditioning
+
More details
Room, 2 Queen Beds is 54 square feet and includes 2 queen-size beds 150-154 width plus ironing set.
Show 14 photos
Club, King Size, Smoking Allowed, Club Lounge Access
1 King Size Bed
Smoking allowed
Minibar
+
More details
Show 6 photos
King Room
1 King Size Bed
215 sqft
Smoking not allowed
Private Bathroom
Balcony
View
Coffee machine
+
More details
Show 5 photos
King Room, Single Use
1 King Size Bed
215 sqft
Smoking not allowed
Private Bathroom
Balcony
View
Flat-screen TV
+
More details
Show 30 photos
King or 2 Queen Room
1 King Size Bed
2 Queen Size Beds
Smoking not allowed
More details
Show 14 photos
King Room, Smoking Allowed
1 King Size Bed
Smoking allowed
+
More details
Club, King Size, Club Lounge Access
1 King Size Bed
Smoking not allowed
+
More details
Club, King Size
1 King Size Bed
Smoking not allowed
+
More details
Standard Room
1 King Size Bed
2 Queen Size Beds
1 Double Bed
Smoking not allowed
+
More details
Run of House
Smoking not allowed
x10
+
x6
More details
Room Run Of House
Deluxe
1 King Size Bed
Smoking not allowed
More details
8.1
156 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
Nhando
8.2
September 2023
The breakfast is good, the dinner was lovely especially the mushroom soup 🍲.
The TV facility is one of the worst.... imagine this was during world cup female soccer & had to go to a club to watch it. Your rooms without bath tubs lack relaxation after a long day of work Absence of buffet dinner made night rests delayed as I had to visit the nearest mall for meals I complained about a risky electric iron which had loose plug, being alone in a room one may be electrocuted.... please always inspect such risky provisions to avert fatalities Providing a 🛋 in the room can add a little comfort, a straight chair or bed aren't best resting options especially with you the have a friend or friends in the room
Aranyak
8.2
November 2023
There was very nice mini sliders for breakfast - such a relief to eat normal meat and not processed meat sausages. Also the property is close to East Park which was very convenient place to go and pick up some items from supermarkets there.
Had dinner and the salad counter had stale salad. It was complimentary - but that does not justify serving something less than what would be acceptable to customers in an upscale restaurant. Also I did read that this adjoining a shopping mall; which it is indeed. However, there are no shops that operate which is of any interest to most visitors - apart from a long chain of bureaux de change and branches of some banks. So shopping mall yes, shops no. Beat that !
Wilfred
9.1
July 2025
The staff were really professional and the food was worth it. Mulenga at the restaurant and Robinson at the reception went out of their way and were so helpful. The rooms were clean and what was in the pictures was actually what was on ground. The food was excellent
Everything was perfect
Evelyn
8.2
November 2023
The staff were very friendly. Bed was comfortable. It is close to major roads and the mall. I loved the food. They offer variety.
On my 3rd day, I was bitten by mosquitoes the whole night. I do not know how they got in. It's surprising because all the other days, I did not see any.
Henrike
10
August 2023
Extremely and extraordinary friendly, kind, and supportive staff. The unique Protea Hotel Team was always warm, patient, and helpful with any of our questions and issues - no matter what time or how long it took. We truly appreciate this and highly recommend staying here without restriction.
Anonymous
9.1
June 2025
The location was only a walkable distance to the Mulungushi International Conventional Centre, that made it easy for me. eating places were also near.
Anonymous
10
June 2025
Everything about this hotel is 10/10 The people and service were so welcoming and friendly. will definitely stay there again with my next visit.
Liana
8.2
April 2023
The professionalism and friendliness of the staff. Food was ok. Facilities generally was fine.
Did not like the hard water in the bathroom. The TV stations: the quality of the pic and the selection of channels could be better.
Bogale
8.2
August 2023
I found the breakfast delicious. I also got the chance to taste new cuisines I don't normally find in my country. Keep up the good work!
The room's free Wi-Fi needs improvement. It doesn't have much network strength especially to make calls.
William
10
July 2023
The hotel was very good and beyond my expectations. Staff were friendly and helpful and internet speed was about 75 mbps ! A great restaurant about a five minute cab drive away was a Chinese restaurant called Sichuan located in the show grounds nearby - it is excellent and has been going for about 20 years.
Having to leave
Airports
Kenneth Kaunda International Airport
10miAirports
Kenneth Kaunda International Airport
10miThe Steakhouse Restaurant
Cuisines
Location
Availability
Restaurant
Outdoor swimming pool
Free Private Parking
Free wifi
Room service
Air conditioning
Bar
Sun deck
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Elevator
Extra long beds (> 6.5 ft)
Free toiletries
Balcony
View
Accessibility
Entire unit wheelchair accessible
Activities
Bicycle rental
Hiking
Racquetball
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Towels
Bedroom
Extra long beds (> 6.5 ft)
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Food & Drink
Bar
Restaurant
Snack bar
Special diet meals (on request)
Front Desk Services
24-hour front desk
Baggage storage
Concierge
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Electric kettle
Refrigerator
Living Area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Sun deck
Terrace
Parking
Free Private Parking
Parking On Site
Safety & security
Safe
Services
Wake-up service
Spa
Outdoor swimming pool
Transportation
Airport drop-off
Airport pickup
Airport shuttle
View
View
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 10:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Visa,
American Express,
Mastercard,
Diners Club,
Cash only
This property accepts cash.
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