Simply perfect in every way, from the room itself (with an amazing view of lake Kawaguchi), and the impeccable service, to the invigorating onsens (both communal and private), as well as a spectacular Japanese dinner (where the chef will do their utmost to cater to any allergies or ethical/religious limitations). The breakfast buffet is also amazing and deserves special mentioning. I am a top-tier reward program member on Booking.com, and I have written quite a few reviews since long before the pandemic, and I rarely give a full 10/10 (a lot of the time of the time, I am the guy whose overly critical review lowers the average score of the hotel), but Konanso unquestionably deserves a perfect score. Stay here, and you want to stay again (I did), and although it may cost a bit more than the cheapest ryokan in Fujikawaguchiko, it is worth it!

No complaints really about the hotel. The only thing I did notice this time, compared to last time I stayed, was that a much higher ratio of the guests were foreigners, and a substantial minority of these were stereotypically ill-behaved in common areas (as has become an increasing issue in much of Japan as of late, especially in "touristy" areas such as Fujikawaguchiko). If you stay at Konanso, then please do not be one of these - if you do not know what to do (and common sense is not an option), then please just ask someone for guidance, or do what the locals do (or DO NOT do what they avoid doing). Thank you.

The dinner in the room is must do experience as well as watching the sunrise at 5am with Mt Fuji in the background. Finally, bathing in the onsen is also highly recommended.

This place is awesome. It is very close to Kawaguchiko station. You can literally walk. The service is awesome. The check in and check out was smooth. The room was great. The service was great. The onsen, bath, and Mt Fuji view were astonishing. We loved every minute of our stay. It is so close to the lake. There is a free shuttle to the station and service is great. The breakfast had a plenty of choices of traditional and non traditional food. The dinner ceremony and variety were amazing. We loved our experience. We get a feel of Japanese culture in this hotel.

Everything was great. Nothing to complain.

If you have the opportunity to stay at this hotel don't think twice and book your stay! Booked the private bath with Mt Fuji room and it was just an amazing experience. Staff came and prepared our private dinner in our room which was the highlight of our stay. Both dinner and breakfast was out of this world. Celebrated my fiance's birthday here and she was blown away by the entire experience. Reach out to hotel in advance so they can have a driver pick you up and drop you off at the main station. Seriously book this hotel for an amazing experience.

We booked the private onsen with the mt Fuji view for one night and it did not disappoint. Wish we extended it because we enjoyed our stay. The place was clean, the private onsen was heated well wirh a gorgeous view of mt Fuji. Staff were super friendly and the traditional dinner served in the room was a fantastic experience. The hotel also arranged for an in room massage.

Nothing

Simply perfect in every way, from the green tea served to you in your room by the friendly maid as you arrive (whilst enjoying an amazing view of lake Kawaguchi), to the invigorating onsens (both communal and private), and a spectacular Japanese dinner (where the chef will do their utmost to cater to any allergies or ethical/religious limitations). The room itself also deserves extra mentioning – it felt both traditional and modern, and in every way just right. I am a top-tier reward program member on Booking.com, and I have written quite a few reviews since long before the pandemic, and I very rarely give a full 10/10 (a lot of the time, I am the guy whose overly critical review lowers the average score of the hotel), but Konanso unquestionably deserves a perfect score. It may cost a bit more than the cheapest ryokan in Fujikawaguchiko, but it is worth it!

No complaints really. So instead I will use this space to say that the breakfast is also worth mentioning by virtue of being the best hotel/ryokan breakfast I have had in all of Japan to this date; a lot of Japanese ryokans serve you a traditional set-meal breakfast, which can be rather intimidating for a foreigner (and a lot of natives), but Konanso has an amazing breakfast buffet where you can choose to have a Japanese, full English or continental breakfast, or an admixture of them all! You can even have Japanese curry for breakfast if you are crazy/brave enough for it!

Everything here was top tier- the staff, the food, the onsen, the views, the room, the services, etc. We dressed in yukatas and slippers each day for meals and around the hotel, we enjoyed a private onsen for little cost extra, and we had the most amazing food for breakfast. The traditional 10- course Japanese meals were truly an awesome experience! We had a wonderful room host named Naoto. He and the rest of the staff were extremely hospitable and enthusiastic.

We came during the wrong season, so we couldn't see Mt. Fuji from the hotel. However, if we were here during clearer months, I'm sure the view from the hotel would've been incredible.

The room was absolutely incredible, the breakfast was delicious, the service was top notch. Overall has to be one of the best hotels in Kawaguchiko. Could not recommend enough. We had a private bath on the balcony but I still recommend a visit to the public onsen because they were beautiful.

The roof access with the foot bath is amazing and has wonderful views of both Mt Fuji and the lakes area. We did the half board (dinner included in our room) and it was a stunning meal. The open air bath was also a highlight given the cold time of year we went. The staff were very helpful and accommodating and all spoke english which helped communicate quickly.

The hotel is located 3min car ride away from the Kawaguchiko station. You can call the hotel in advance to book a van for pick up and drop-off at the station. From there, the service is excellent, their staff members are so considerate and the hotel is top notch comfort. We got their special Japanese shiatsu massage for 30min and it saved us from all the built up pain from walking for two weeks. Their outdoor onsen is so cute, and public baths are just the right temperature. They also have a foot spa with a view on Mount Fuji! Oh and they have SO MUCH FLOOR SPACE!! We had the most space at Konansou than any other hotel we've stayed at. The amenities provided are plentiful and of good quality. The kaiseki had a lot of food varieties and it was hands-down the best kaiseki we tried. They make the bed for you and their blankets are soooo soft and fuwa fuwa!! It was a great experience and worth every penny.

According to online information, outside of business hours, the hotel van was not available for pick-up. However, we were able to tag along a van that was out to pick up other customers. Otherwise, for food and accommodation it was the perfect ryokan!!