Even before we set foot on the property the "front desk" called to see how we'd like our pillows (feather or firm) and from day one to the end it was a wonderful "first time" experience get-a-way to celebrate our first wedding anniversary.

There was an issue with installing new TV/s in the various rooms . . . it worked out ok and we brought our own devices so it didn't stop us from watching our favorite shows.

Wow, what a hotel. The location is amazing, the deck overlooking the bay with views of SF was a perfect place to enjoy coffee or wine - both which the hotel provide! We were blown away by the comfort and care provided. The staff was lovely, our room was SO comfortable. The hotel happy hour and breakfast - both which are included, were TOP NOTCH! We didnt want to leave!

absolutely nothing! it was amazing

What a wonderful hotel - from the warm welcome on arrival to every detail of the stay. Super comfortable rooms (we had 4); breakfast delivered to your door but on a tray so you could head up to the deck overlooking the Bay, Alcatraz and San Francisco beyond. The front desk staff were all helpful and friendly but we have to give a big Shout Out for Tom who went out of his way to make us welcome and help us with restaurant ideas, parking etc.

Nothing - perfect location in a peaceful and welcoming town,

The location was fantastic. The historic main street so much character. Really close to the ferry to venture into San Francisco and so many other destinations. We loved the deck area in the evening and meet some lovely people.

Not much to say here. We had a little confusion with our breakfast on the last day but not a big deal. The bed was hard but okay.

This is such a charming little hotel, literally right on the water. It's pretty, and comfortable. They have a lovely happy hour each night, continental breakfast brought to your room, and the staff is so friendly and helpful (shout out to Jonathan who crawled around our floor figuring out how to reconnect the cable box). We wanted to go into the city for a couple of things, but also do some wine tasting. This was the perfect location because the ferry right outside the hotel takes you right to the Ferry Building, and then it was an easy drive to wineries as well. Plus it's in a cute little neighborhood with restaurants and shops, yet also nice and quiet. I would definitely stay there again.

Not many complaints honestly. Our breakfast tray was a bit random a couple mornings and the bathrooms are a little outdated (but clean and had an amazing shower).

Great location. Good friendly and helpful staff. Nice complimentary wine & cheese evenings and good breakfasts delivered to the room. Handy car parking nearby. Nice terrace overlooking the water with views of Angel Island and San Francisco.

Not able to open a window for fresh air at night (but able to wedge the balcony door open slightly). Otherwise all good.

That it was close to SF without the huddle bustle.

That we had to move the first night (problems with the tv), we’re moved to another, nicer room with a view, but on my Birthday night, the restaurant that our room looked out on decided to have a live band, which was very disappointing, but other than that we had a wonderful, relaxing stay.

the location

when we checked out. the reception order for us 4 people ,taxi to the Air Port .he charged us 311$ usd !!! the meter showed 186$! the driver told us 50% more for 4 pax ??? you know this driver ( he was on your list ) he left at the reception his personal belonging in order to keep space for our luggage we think it is not a good service for you and Tiburon as well. your comment will be appreciate thanks Arnon Wassermann.

I really loved the atmosphere, the service, the amenities, and the view from our room!

My only complaint is that the TVs should be upgraded to smart TVs. It was hard to find anything we wanted to watch on the available channels, and it would have been great to have the option to use streaming services on the TV and/or cast to the TV from our phones.

We had breakfast in bed each morning. Brought to our door by the thoughtful staff. The food was delicious. We made our choices the night before, set our time of delivery, and everything was wonderful. They even have Peet's coffee! Lovely. 5 Stars.

No complaints at all.