This hotel is really very nice and clearly positions its self as a boutique establishment. I’d carefully researched where to stay prior to deciding on this hotel and considered advice in various reviews so booked a court yard room, as on balance it was likely to be less noisy than other rooms, according to previous guests. While this is probably true I wish we had booked a sea view room in the main building above the restaurant or suite. The room is quite tight if you are an international traveler with all the cases that involves! The rooms them self are well equipped and really very comfortable. I liked the bed, it being slightly harder my husband prefers a softer bed and he wasn’t keen on the bed after 4 nights. Highlighting that you can’t please everyone. The bathroom is huge and it’s nice to have a decent tub. The toiletries are nice too, but im not a fan of dispensers being honest and prefer individual toiletries. One of the areas that needs attention is the bathroom, in our experience the shower cubicle had chipped and broken tiles and the sink had a large crack in it. For a hotel which clearly prides its self on offering a quality product this really detracts from the offering and reflects badly, especially at the price point guests are paying. The staff are first rate and the hotel is very clean. I would stay again but would choose another room type. There is a nice restaurant next door which we used for breakfast and one evening dinner. I’d advise booking as it is quite popular. Of note there was a long power outage when we stayed and the hotel managed it as well as one could expect. Valet parking is helpful at a cost of $35.00 pn.

The bathroom requires attention, cracked tiles and sink in the room which reflects poorly on a hotel that is offering a ‘quality product’.Toiletry dispensers as opposed to personal ones, which I appreciate is something particular to me. Lack of in room beverages and bar which would be nice given there is no bar on site.

The location is terrific; a short walk to the ferry into San Francisco, a great restaurant (not affiliated) on the ground floor level, and an easy stroll down the esplanade. The bed was very comfortable, and the balcony was really relaxing, facing away from the setting sun so you don't roast in the evening. Maid service was first rate.

For over $500 a night, it seems to me that it's reasonable to ask that the toilet should be separated from the bedroom by more than a cheesy two-panel louvred sliding door that latches with hardware bought off Home Depot's racks of screws and bolts and installed, from all appearances, by a ten year old boy scout. The rest of the bath is very nice, but as an old fashioned couple, my wife and I prefer not to share our toilet sounds. In addition, there was some kind of animal nest in the walls behind the room and whatever was in there woke us at 2AM most nights with a lot of scuffling sounds. When we told the staff about it, they seemed more amused than inquisitive about how to solve the issue.

Good value, great location, amazing staff, the best fine dining restaurant on the first floor next door (they serve breakfast as well) the staff in the hotel trained like a good 5 star hotels, valet available as well. Good view, everything is walking distance. Sausalito is a great hidden gem. And its about 10-15 mins drive to SF with no traffic.

The hotel room is designed the way you have to walk the stairs to the bathroom👀 this was very unexpected, but funny)

We booked Cassa Madrona as a quick overnight stay on our drive up the coast. It definitely met our needs. Clean easy to access quiet.

We were a little disappointed in Sausalito as a whole. Not great options for dining and not really great shops. However, that’s not what we expected out of our stay as I said before it was just a quick overnight stop and for those purposes it met all expectations.

Totally exceeded our expectations. It's an expensive hotel, but we are talking about the Bay Area, where everything is pretty expensive. The room was insane. We had an amazing view of Sausalito Downtown and the bay. It's worth the money spending a little bit more money (as we did), to stay on one of high level rooms. When we entered to the room, it was better than in the Internet pictures, which never happened to me before. High cellings, huge doors, all accomodations, king bed super comfy. Another detail is that we got to our room by a Tesla Model X. It was my first time on this tesla model, and eventhough it may not seem great, for me it was so cool.

The cleaning staff nock the door at 8.30h when the check-out was at 11.00h. They didn't know if there was somebody in the room. I assume they should have track of this information. I was half naked when they tried to enter after 10 seconds of knocking...

Location, helpful staff, we especially liked Glen, relaxing outdoor sitting areas, responsive housekeeping Loved the toiletries, especially the lotion. Comfy bed, large room and bathroom, so nice to have private toilet!

One of our 2 room key cards didn't work, the steam room did not put out much steam, a big disappointment for me.

It is beautiful the whole property and amazing view of Sausalito. Room was lovely, cleaned daily. So worth the money. They let us store our luggage for a couple of days which was so nice of them. Staff friendly.

Fridge made a noise constantly. Pillows were too big and hard- but we didn’t say anything so they would have probably dealt with this! Staff could have informed us of the spa and what was on offer but just pointed to the QR code which was a bit disappointing

Location was perfect, everything was walkable in town. Great staff, wonderful harbor view room. Women's steam room was delightful. Gym small but good. Great views.

The men's stream room broke during our stay. And the feather free pillows were gigantic, I ended up with a sore neck as a result.

Very helpful and accommodating staff, great location, and plenty to do nearby. Wide range of rooms/suites available, and we found our stay very enjoyable and refreshing. A big thank you to the staff for their care and superior service.

Great room. comfy bed. Safe parking and relatively fairly priced considering it's in the middle of downtown and everywhere is walking distance to it. Great staff.

Nothing. However, I'd suggest to travel light (backpacks and wheelie luggage) because there can be a couple of stairs to climb if you're booked from the 5th floor onwards. The lift only goes as far as the 4th floor =).