What a beautiful area this hotel is situated in. The ferry terminal is literally a 3 minute walk around the corner so that you can get over to San Francisco & Pier 39. The staff were lovely. The breakfast is continental style, You feel in your requirements for breakfast next day, tick the time you want it, hang the menu on the door before 11pm each night and it is then delivered to your room the next morning. There is a little table in your room where you can eat it or out on the balcony looking over the water. It was fabulous. A hairdrier was in the bathroom so no need to take your own. shampoo/conditioner/shower gel also provided . On Floor 2 at the end of the hallway was decking with tables and chairs & 2 sunbeds that looked across the sea/Bay. Free wine in the lobby in the afternoon between 5 & 7pm & cookies on reception in the evening. It was the first time we had been to San Francisco/Tiburon & if we had realised we would have hired a car. We were only here 2 days so it wasnt to much of an issue as we used the ferry to get in to San Fran

Nothing it was absolutely lovely .

Love the wine and cheese reception in the evenings. Staffs are very warm and welcoming. Bed and pillows are nice and comfortable. Room is clean. Bathroom amenities are great. Strong shower pressure.

Room smells great throughout the day. But then around 3 am (?), there was always a weird strong skunk/piss smell that woke me up and it would stay for a while. Maybe something with the sewage system? Also breakfast selection is a bit sparse.

Lovely wine and cheese Happy Hour every day and "Breakfast in Bed," complimentary Continental breakfast is delivered to your door (selections can be made on a form and placed on the door). Though not all rooms have a panoramic view, there is a gorgeous communal desk right on the bay with a magnificent view of San Francisco and the Bay. Ferry rides to the City and Angel Island are right next door.

Even before we set foot on the property the "front desk" called to see how we'd like our pillows (feather or firm) and from day one to the end it was a wonderful "first time" experience get-a-way to celebrate our first wedding anniversary.

There was an issue with installing new TV/s in the various rooms . . . it worked out ok and we brought our own devices so it didn't stop us from watching our favorite shows.

Wow, what a hotel. The location is amazing, the deck overlooking the bay with views of SF was a perfect place to enjoy coffee or wine - both which the hotel provide! We were blown away by the comfort and care provided. The staff was lovely, our room was SO comfortable. The hotel happy hour and breakfast - both which are included, were TOP NOTCH! We didnt want to leave!

absolutely nothing! it was amazing

What a wonderful hotel - from the warm welcome on arrival to every detail of the stay. Super comfortable rooms (we had 4); breakfast delivered to your door but on a tray so you could head up to the deck overlooking the Bay, Alcatraz and San Francisco beyond. The front desk staff were all helpful and friendly but we have to give a big Shout Out for Tom who went out of his way to make us welcome and help us with restaurant ideas, parking etc.

Nothing - perfect location in a peaceful and welcoming town,

The location was fantastic. The historic main street so much character. Really close to the ferry to venture into San Francisco and so many other destinations. We loved the deck area in the evening and meet some lovely people.

Not much to say here. We had a little confusion with our breakfast on the last day but not a big deal. The bed was hard but okay.

This is such a charming little hotel, literally right on the water. It's pretty, and comfortable. They have a lovely happy hour each night, continental breakfast brought to your room, and the staff is so friendly and helpful (shout out to Jonathan who crawled around our floor figuring out how to reconnect the cable box). We wanted to go into the city for a couple of things, but also do some wine tasting. This was the perfect location because the ferry right outside the hotel takes you right to the Ferry Building, and then it was an easy drive to wineries as well. Plus it's in a cute little neighborhood with restaurants and shops, yet also nice and quiet. I would definitely stay there again.

Not many complaints honestly. Our breakfast tray was a bit random a couple mornings and the bathrooms are a little outdated (but clean and had an amazing shower).

Great location. Good friendly and helpful staff. Nice complimentary wine & cheese evenings and good breakfasts delivered to the room. Handy car parking nearby. Nice terrace overlooking the water with views of Angel Island and San Francisco.

Not able to open a window for fresh air at night (but able to wedge the balcony door open slightly). Otherwise all good.

That it was close to SF without the huddle bustle.

That we had to move the first night (problems with the tv), we’re moved to another, nicer room with a view, but on my Birthday night, the restaurant that our room looked out on decided to have a live band, which was very disappointing, but other than that we had a wonderful, relaxing stay.