This hotel is very good. Check in superfast may be because we did pre check in formalaties sent on email earlier. Reception provided two bottles water at check in. Nice !. Vrry spacious lobby and ground area, nice atmosphere and no congesstion. Lifts very fast. Only about 4 floors.The location very convenient to the tram/ cable cars two locations . Pier39 just 15 minutes walk. Safe neighbourhood. Please note after 9 pm its just boaring all shops closed. So if going for dinner better before 9pm. Room very spacious and all placed well in the room.

Most of the hotels offer check in times very late now. Its not fair for customers. Booking. Com should start some kind of regulations to hotels. Check in very late/ check out early. This hotel at least accomodated our requests. The room we got 4619 or somethibg right infront of the buss depot. Its bad as if we open the curtains the depot is just in front. Deposit too much. No food in the hotel after dinner time.

I wish the hot items were hot...I enjoy the eggs and breakfast meats, however whether I went at 630am when they opened or at 930am....the eggs were always cold....meats not warm....great choices....just not hot

See above....only complaint was I want hot foods served hot

They take my request of clean, quiet & connecting room seriously. They log my request into their system which helps to check in easily. The bed was very comfortable. The fireplace adds a cozy touch to the environment. Location is fantastic. Alot of Food walking distance away and Trader’s Joe is a great place to get some grocery. Breakfast is simple and good for us. Pancake, fruits etc. The street don’t feel unsafe. the wharf area and around the hotel at night doesn’t feel unsafe although there a few homeless but they usually keep to themselves. Overall we enjoy our stay.

Heater too noisy but the comfortable bed helps. Shower water pressure is weak. Variety of breakfast will be good esp for those staying for 3 days or more.

Highly recommend. Close to the hop-on hop-off bus, Fisherman's wharf and public transport. Can walk to piers from here for Alcatraz and the Bay Cruise etc. Can walk to many tourist attractions from here. Breakfast was amazing! Was busy but we were seated every time in 5 minutes. Easy and quick check-in and check-out. Return of deposit very quick. Very comfy beds and pillows, wonderful showers. Huge tv. Very clean room. On-site small place for snacks to go was great.

I loved it here, however, would have liked cheaper parking offered to guests, and filtered water dispenser available to guests as we did pay a facility fee. But all in all, this would not prevent me from staying again.

The room we got was on the first floor looking to the street and the noises from the street could be heard inside.

We had a very enjoyable stay at Riu Plaza Hotel. The ground floor Deluxe King Room we had across from the main Reception area was geneously sized and fitted out. The breakfast area was very busy but fast moving, and there was ample selection of hot and cold buffet foods available. The location of Riu Plaza Hotel is withing walking distance of the many sights along Fisherman’s Wharf, readily accessible bus rides to Golden Gate Bridge, Golden Gate Park, Washington Square Park and little Italy and the Coit Tower, two different cable car rides, and the light-rail F-Tram that took us right into Downtown San Francisco.

Great location. Good breakfast buffet included in price. No “to go food or drinks” allowed from the buffet. Walking distance to the Wharf (lots of restaurants) and to Ghirardelli Square. Close to pier to catch the Ferry to Alcatraz. Used Muni- public transportation(group day pass) for family of 4 to go long distances that required more than one stop. Otherwise used Uber and Waymo (driverless car- seats up to 4).

There was a bar and decent lobby area on site. They have a grab and go area open from 630-10. But it does cost. Would be nice to be able to take a bagel or coffee to go from the buffet already paid for when families have an early morning excursion. (We had one that required us to leave by 7 am). No lotion or conditioner in rooms. Forgot ours. Was able to go to the lobby and they did have some there.

Location and room were fab

Breakfast disappointing

Great location and spacious, conformable room with all the necessary amenities. Great breakfast buffet with a lot of choices and good food. Very happy with our stay.

No vegetal milk options offered at the breakfast buffet. The A/C in the room was old and noisy. The decor of the hotel is old so it could be redone to a more modern style. We had the pay $20 more than the final price we had on our reservation - a total Booking said included all taxes. We decided not to pursue after getting this answer from the staff but really first time this happens to me when I'm being asked to pay more than the total price on my Booking reservation

The location is amazing, nearby the fishermans wharff and all the restaurants. The houskeeping is also amazing, the room was everyday very clean. The staff is also very friendly.

The breakfast area is too crowded is the morning, very loud and a lot of people, although we didn’t had to wait long for a table and there are a lot of breakfast options. There is a smoking area but there where a lot of homeless people sitting/sleeping there on the couches and the loungeset is really dirty to sit on, but i was very happy that there was a smoking area with a firepit.