The front desk staff was wonderful. We were there for a family reunion and we all arrived around the same time. Our rooms were not ready but the housekeeping staff worked diligently to get done as quickly as possible. We sat in the lobby and waited our turn. When we got to our rooms, in one of our rooms the fridge didn't work. The staff took care of that immediately. Every employee was great from the housekeeper to the management, especially Pi.

The air conditioning was out in the front lobby. The other issues were with Booking and not the hotel.

I loved that the room felt cozy and welcoming. The ax worked very well and the beds were super comfy. Staff were pretty cool and kind. Enjoyed that the beds were super cozy and allowed us to sleep like we were at home.

The mini fudge did not work. The remote to the tv did not work either a the buttons on the tv barely worked. There was also a few holes in the bathtub walls and the mirrors around the room. I also wish we had more soap.

This was a great place to stay overnight after a long drive. The location was near the highway and within a reasonable distance from Chicago. The staff was friendly. The room was large and the bed was comfortable. I would be happy to stay there again. The breakfast was very basic, yet sufficient. A bonus: there was a fantastic family-owned Mexican restaurant right across the street from the hotel, Gracie's Burritos, and they served the finest Mexican food in memory.

Front desk staff "PILE/PLYE" was very nice and accommodating

Little to no amenities. Room was "manageable clean" but definitely needs more of a deep cleaning of crevices. Good for very short stay 1-2nights

The staff was very accommodating and friendly. They easily fulfilled all my requests with a smile, for extra towels, toilet tissues, new/fresh key cards, holy bible, etc. The stay was pleasant.

This has nothing to do with the hotel, but I met a person there who ended up not being who they said they were. The only reason I didn't feel safe after this was because of that experience. But I checked out of the hotel safely, having parted ways with the person. Thank God.

Night staff was great. They upgraded our room due to us having to wait while they were cleaning the pool. Room was really nice and clean. For the first time in a while I had a room with premium channels with HD.

Long wait even though we were accommodated for it. Staff/hotel has not reached out as of yet for our checkout conformation.

Rooms are spatious and clean, breakfast has a good variety to choose from, and the staff is the nicest I’ve ever came across. Always there to help, they went above and beyond to make sure my stay was more than good.

The breakfast was decent. Had a few options to choose from can't complain have seen way less options in other locations near here. The pool was nice and fun for the kids. The rooms were pretty clean. They were pretty considerate that I had children so they put us on the first floor.

The pool didn't feel too heated it was pretty cold.

Very friendly service,arrived early and was allowed to check in early

Takes 5 to 7 days to return security deposit

Everyone who worked there was very friendly. They called to confirm our reservation before we got there. I told them our bathroom smelled like cigarettes and he took care of the problem!

The bed was obviously old & squeaky, but still slept well on it!