We had a great stay at the Castle Residence. The facilities were beautiful and the staff was friendly and helpful. The employees at the front desk spoke fluent English and were very helpful. There was plenty of free onsite parking and a free shuttle to catch the subway downtown. We left downtown in the evening after the last shuttle and it was only a short walk without the shuttle. The kids enjoyed the pool and mini-golf and the room had plenty of room for the four of us. Breakfast was terrific and we ate at the restaurant on our last night and that was also great.

Having lived in Prague several years ago, we enjoy coming there regularly with my family. It is the first time we came to this hotel. The place was great including big size comfortable rooms, nice staff not overdoing it, warm pool and a shuttle to the nearest metro station, making the property easily reachable (we could leave the car there for the week end and commute with public transport/shuttle). Will definitely come back!

Nothing to complain!

Shuttle service was super-helpful in reaching locations in central Prague. We also greatly enjoyed the bowling and sauna. On-site parking was very convenient. Staff were fantastic: helpful, knowledgeable and pleasure to talk to.

I'd have liked better quality coffee for breakfast, but that's a minor point.

Staff can’t do enough for you they are all very friendly and helpful! The complimentary taxi to the subway and to the zoo is an excellent service and definitely added to our pleasant experience

The swimming pool was closed during our stay which was disappointing as we packed our swimming stuff and we’re looking forward to using these facilities. Yea/coffee wasn’t restocked , mugs not washed/changed after use each day in the rooms.

Beautiful property in a special, scenic location, huge and nice room, clean kitchen and bathroom - everything perfect. Very kind staff both on reception and in the restaurant. Fresh and diverse breakfast, super nice buffet.

The swimming pool is there but looks old and bit worn out, other than that everything great and well definitely come back

The room was very spacious and sunny. There a lot of space around the bed. The breakfast was nice, maybe more typical cakes would have been appreciated more. The shuttle service is present, but we didn't expecience it, because the only time we requested it, it was already out with other guests and we couldn't wait for it too much.

Maybe darker curtains would help in mantaining the sunny light early in the morning less invasive, especially for people coming from other countries, and not used to this flashing light in the morning.

Perfect stay without any but. Very nice and friendly staff. The check in was fast. The rooms are very spacious and the bathrooms too. Tea, instant coffee and a water boiler are also available free of charge. The breakfast is plentiful offering different kinds of bread and cereals. The restaurant offers a varied menu and is a very good choice as there are no restaurants nearby. The swimming pool is great for relaxing after sightseeing and the children enjoyed it very much. There is also a sauna, lockers and showers. Although there is a bus stop relatively close by, the shuttle service is a big plus, especially on the way back because you have to walk close to a busy road and there is no one on the streets, especially if there are small children.

Loved the friendly staff and that they could speak English and German. The hotel was clean and quiet so I was able to get a good sleep. Loved the use of the pool early in the morning before breakfast. The breakfast spread was great too. Plenty to choose from. The free shuttle to the train station was a nice surprise and a great idea too. The receptionists were always helpful with places to visit that were close (walking distance) to the hotel and with city attractions too.

Hmmm i would say the pillow but I am fussy with pillows. This is because you could feel the lumpy insides.

The location is excelent, quiet and green, the staff is super friendly, the room clean and spacious, the breakfast has variety and is goid, the shuttle to the metro is super helpful, the fact that they have a pool and sauna is the cherry on top after a winter's day on the streets.

No complaints

Very friendly, helpful and polite staff with excellent language skills. They even offered a shuttle service to the nearby subway station. Restaurant was very good, even my kids ate everything. Lot of parking spaces within the hotel territory. Swimming pool.

The subway station is a 5 minutes drive from the hotel.