This hotel far exceeded our expectations! It is in a great location for all your transportation needs. The lobby is located on the 15th floor which means your room is somewhere above that. Our superior twin room was on the 23rd floor and was very nice. The beds were very comfortable and everything was very clean. There were lots of amenities that we made good use of. We appreciated the size of the room that left space for us to easily move around in as well as keep our luggage off to the side. The window view was nice. The buffet breakfast at this hotel is one of the best we've had! Not only was the variety of food choices amazing, but the barista style hand crafted coffee was awesome! A word of caution - the hotel is located above the train station and you can hear the trains at night (freight trains pass through here), but the hotel did let us know ahead of time. It didn't bother us much as we were exhausted from sightseeing and fell asleep almost immediately. If we go to Nagoya again, we would definitely stay here!

Almost everything to like, very few to dislike.

Why with all the good things about the hotel, why does it have to let guests wait till 3pm to Q to check in? Especially those like us who arrive on the 830am flight to Nagoya. Soon as rooms are available, a 12-2pm check in would have been kind to us. I guess behind the facade of efficiency, there are conflicting demands amongst various operations that necessitate this rigid (almost silly to the unenlightened) rule. And to see the long queues at 5pm and the poor front office staff working frantically to check guests in, it almost seems frustrating to all!

convenient location with clean neat rooms. It's above shops and the train station so very easy to get around. Could hear the noisier trains going past but just barely; not enough to be annoying. Was a good breakfast buffet.

Convenient location next to train station, lots of restaurant options. Room was super nice. I had the queen bed with a nice view of the train tracks. The size of the room was actually decent, didn’t feel cramped, and they really made use of the space such as adding drawers to allow more space. Very few hotels made room for drawers in my 6 week trip- so this was really helpful especially for small rooms and multi day stays. All amenities are available except I wished there was self service laundry facility- the laundry service can get pricey if cleaning by piece.

No self service laundry

I chose the hotel as it was right above the Shinkansen station. I was expecting maybe a slightly tired station hotel as per the UK!! But this hotel was really nice, very very clean, great staff, new modern hotel, nice breakfast ideal for us. Easy to catch the train each day to go to Suzuka for the F1. Also ideal for travelling on using the Shinkansen (bullet train). The hotel reception is on floor 14, which also has a small supermarket, a chemist and a starbucks. Also up on floors 12 and 13 are two big restaurant floors with maybe 30ish restaurants.

I had a short stay of two nights at Nagoya JR Gate Tower Hotel while passing through Nagoya. The location is very central, and with the Shibuya train, it took only seven minutes to reach the hotel. The room was very small but clean and had a fabulous view. On one day, I added breakfast, but as a vegetarian, there were not many options available. Overall, it was a convenient stay, especially for a short stopover.

One downside was that the reception staff didn’t really understand English, which made communication quite difficult. In some cases, we had to use a phone for translation.

The hotel is in a great location, above the main train station in Nagoya and pretty easy to find. The facilities are modern and super clean. I booked two rooms for our family of five. They set up three beds in the corner room for our three children, which accommodated them well. Our rooms were beside each other on the 20th floor and the view was fantastic. The reception staff were very friendly and accommodating of our luggage storage before and after our stay. The surrounding area is great to walk around and see the sites of Nagoya.

Depending on where you come out from at the station, finding the lifts to the lobby area on the 15th floor can be a little tricky.

Very good location by next to train station, there's alot of food selections on the 12 to 13 floor in the same building, plus there's Takashimaya shopping store from 1 to 6 floor, bic camera from 7 to 8 floor, plus Uniqlo and GU on higher floor. There's a Starbucks, pharmacy and convenience store outside the hotel lobby The hotel room has a very tall window of the city view depending which side your room is facing; plus 4 services of coffee using a fancy coffee maker

Train sounds can be heard even at the top floor and the room is facing away from the train station at late nights

Hotel is located beside the Nagoya station and bus terminal where you can take JR trains and buses to other places. It is a short distance walk to the hotel. There are plenty of food choices and there is a Takashimaya mall for your last minute shopping. Check-out is quick n easy where you can just drop off the card into their key box. Hotel staff were very kind to allow us to deposit one of our luggage as we head to Takayama before coming back again.

We spent 6 nights at the hotel, 3 nights during our first half and another 3 nights on our last leg of our holiday after coming back from Takayama. Breakfast can be improved as it's the same every day. The bed in our room that was allocated for our return stay is not so comfortable as it feels like the mattress is sunken in the middle.

The location in the station was convenient if u plan on trips from nagoya. The rooms although small but felt spacious due to the windows and the amazing view of the city. They took care of very small valuable details many hotels miss. The tv is bigggg and has netflix. The control tablet has arabic language. The sofa was nice. Amenities in the room made the experience soo great.

It wasn't easy finding the hotel in the station although many signs helped. But it was still tricky. I wish the type of iron used is changed to normal one (without iron charging base). The light need maintenance they're flickering.