Good location for the ferry port. Very old building but nice modern bathroom. Water and kettle in the room. Secure parking was great.

Air was only blowing out hot air so turned it off. Room was hot so had to take the thick quilt off and just sleep under the cover. Bed was hard, just a sheet over a mattress, could do with a topper! The 2 cups were filthy, tea rim stain and lipstick stain. Didn't seen to have been washed at all. An ear ring was laying on the carpet so it also didn't look as if the room had been hoovered.

Location!! Across the road from Portsmouth Harbour railway station, ferry to Isle of Wight and the bus station. Approx. a five minute walk from the hotel was Gun Wharf outlet shopping precinct, perfect for anyone travelling by public transport.

Unfortunately, the lift was out of service for most of our three night stay. The staff very cheerfully took our cases downstairs on the day we left. The charming Georgian buildings appearance was spoilt by a dreadful sign advertising the restaurant that had come lose and was hanging in several places on the second floor balcony, and looked as if it had been for some time.

Excellent local, right opposite the train station and Shopping outlet and within walking distance of all of the attractions. The hotel was very clean and smelt lovely! The room was very clean with high quality bedding and towels. The bathroom was spotless. A comfy nights sleep as it was roasting hot but the air conditioning was extremely affective. The breakfast was of good quality. We ordered the vegetarian and meat options for cooked breakfast which were both lovely. The free parking space was very helpful. Exceptional value for money and certainly somewhere we’d come again.

Nothing

Loved it. It ticked all the boxes. Loved the hotel position, accommodation and staff. Beds comfortable, big. Carpets nice to walk on, clean. Furniture dated very serviceable, fits in with the building. Bathroom enjoyed good shower. The fan worked well extracting the steam. We had a wonderful view. The warrior The hard hub for busses, ferry to Gosport, LoW train station. Close to Brittany Ferries etc Gunwharf quays shopping The Naval base and museums. Taxi stands. Bus station. Breakfasts really nice cooked to order. The restaurant really nice clean tidy attentive staff. Loved the chairs they were heavy and solid. Also coffee tea cereals fruit drinks fruits toast etc. Free car parking. (we were able to park the car and use all the transport options. All staff very helpful and assisted whenever, we saw them very friendly.

The staff were always friendly and helpful. The location was perfect, opposite the bus station and a few steps from the historic dockyard. Despite its location, it was very quiet. We come from a rural area, but we found it very restful and easy to sleep. The room was comfortable, and the bed was enormous. The private parking was such a bonus. There are hardly any vehicles in it during the week, but quite busy at the weekend. Spaces aren't very long, so they're a bit of a tight squeeze in a big van at weekends. There's ample public parking nearby. There's an onsite restaurant, but we only used it for breakfast. There's a vast selection of eating places nearby. I liked that there was a small table and stools in the room so you could eat in there if you wanted to. The room was clean. The bathroom was huge and clean. So much history to see on the doorstep. The restaurant is gorgeous, the nicest part of the hotel. The breakfast was good.

The tv signal is a bit dodgy, but we weren't bothered as we were too busy enjoying our holiday! The shower screen seal at the bottom needs cleaning. The carpet could do with cleaning. The duvet was a bit lumpy. The shower pressure is poor. We were on the top floor though.

The hotel location is excellent. It is across the road from the port, ferries, train, and Gunwharf Quay outlet mall with its activities, shops and restaurants. It is safe and secure with a private car park which is locked at night. The staff are very willing to please and nothing is too much trouble. I feel lucky to have read the reviews and trusted that this hotel would be a good choice for my visit. The hotel is not modern yet my room was newly refurbished, spacious, quiet and comfortable. It was spotlessly clean and the shower was huge. Towels are large and bedding is clean.

Absolutely nothing. I knew what to expect based on the reviews. The value for the price paid was exceptional, should be acknowledged and appreciated.

The location could not have been better for the Isle Of Wight ferry, the Historic Dockyard and our National Express bus to Heathrow. There are also several eating options nearby and a nice Japanese restaurant in the hotel. The bathroom was huge by comparison with our other hotels. Breakfast was good.

The staff appeared quite offhand, not at all friendly. Our shower was terribly difficult to adjust to the right temperature and the pressure was not good. Even though the bathroom had been nicely renovated, there was no hanging space for towels or even hooks. The room had no pictures or other form of decoration, making it appear stark.

The room left a bit to be desired, however The Captains Table Restaurant gets a 10 out of 10. Had three meals there and all were fantastic! The staff at the front desk who all wear many hats were all great as well.

The room could have been cleaned a bit better and an extra roll of toilet paper should have been provided instead of needing to go down to the front desk and ask for a roll.

The breakfast was lovely. Location was great. Very attentive to needs.

We had 2 breakfasts at the property on a 3 day stay and our friends had 4. We were charged for all breakfasts to our room stating we owed £83. Breakfast was £10 a day or £8 if staying at the property 6x8 is £48 for one and even if they had charged full price it would have only been £60 so not sure where they got £83 from. However it was all sorted in the end and we paid the £16. It was a bit embarrassing as people were waiting to check out. I don’t understand why they found it so confusing??

The location was excellent, right near the harbour. The staff were friendly and polite. The room wasn't completely spotless but still in good condition. The bathroom was excellent and had lots of space. The room I stayed in was large, but the beds and pillows were too hard for my liking. The cooked breakfast was made on demand and was good.

Although there was a lift, there were still steps in the building when moving between some corridors. People with a disability should enquire before booking.