This was my second stay. Staff & owners were welcoming & friendly. Location is perfect for my needs. railway station, & Gosport ferry just across the road. My single room was well equipped and comfortable. free Wi-Fi. Breakfast was really good. Nothing was too much trouble. Will certainly stay again.

I wanted for nothing. This is a first class establishment.

Please understand this is not a negetive, but a true factual reflection on the weekend. Overal a possitive. Room 24 : The view was amazing, overlooking the HMS Warrior in the dockyard, the harbour and also overseeing the spinnaker tower. Especially beautiful at night! Experienced some damage to the room from previous clientel clearly built up over time, which always mind boggles me how people can do this without a second thought. Iron burn patch in the carpet by the bed, a few purple staines centre if the room, toilet door handle (inside the toilet/bathroom) hanging on by a few screw threads. One of the chairs is split on the back cushion. Paint on furniture chipped and worn. Various cracks in the walls, window lock screws half torn out (old wooden windows). Massive bed, however, it has quite a thin mattress, which is a little hard and worn. It took a while to get used to it, woke feeling achey. A mattress topper would work. TV old and outdated, do not take a memory stick to play films, it wont work. Other than that, decor was nice, huge room, facilities nice, concept nice, staff lovely, but needs some TLC in the room. Main Hotel : Reception area beautiful, dinning area beautiful. The building itself is of age, and looks beautiful. Great placement for doing everything you could ever want. Spinnaker tower, Portsmouth Dockyards, Gunwharf Quays Shopping Centre, Cinema, Bowling etc all a stones throw away. Restaurants and pubs everywhere. Please note, weekends are loud outside, drinkers everywhere, and train station just across the road, so you will hear trains braking and coming in, Manager was a lovely guy. One of the workers there, lovely gentleman who works the shift after the Manager, amazing guy, very friendly and helpful. One of the most genuine people I have met in a long time. Breakfast was ok, a good variation of English Cooked Breaky, and Continental Breaky. GREAT chinese restaurant just down the road, opposite the Gunwharf Keys Entrance.

As above, a few niggles, but we actually really liked the room, the hotel and staff. The area, availability of local shops, restaurants and attractions.

The staff are very friendly and helpful We have stayed here a few times we keep coming back ☺️

Nothing

The location was fantastic, with views of the harbour and HMS warrior. 5 minute walk from Historic Dockyard. Wonderful pubs nearby that serve good food. Very comfortable beds. Room ideal temperature. Breakfast was great. Continental and full English. Vegetarian sausages available. Can not fault staff. Above everything else, they made our stay perfect. They were wonderful. Rooms made up every day. Reception and breakfast staff were friendly and welcoming, nothing was too much trouble. Each time we returned to the hotel we received a friendly greeting and asked how our day was and when checking out, were wished a safe journey home. Would definitely return.

We couldn't stay longer and had to go home

It's a character property, and while it's a little tired in places, the decor in our room and the reception/dining area was very nice. The staff were friendly, and the breakfast was plentiful and delicious. We found the location fantastic for our planned visit to the dockyards, and there are multiple restaurants, shops and pubs nearby.

Not the hotel's issue really but next time I would definitely book a room with a seaview. The weather was amazingly sunny during our stay and it would have been lovely to look over the sea rather than the gloomy multi-storey carpark behind the hotel. We were only there for one night (compact double room) but a week of looking over that would have been less than ideal.

Well I chose this hotel because it was close to the places that were the point of my visit. The historic dockyards are the home of HMS Warrior, Victory and Marie Rose. Step out of the door and you are two minutes walk away from the entrance of the dockyard. If you are the shopper, then you are 5 minutes walk to the Gun Wharfe Quays shopping centre which has many shops (of course) but lots of sitting/benches to sit and watch the to and fro of ferries and Royal Navy ships. The hotel is a classy looking place from the roadside, and inside just the same. Wonderful staff, very attentive, I spent 4 days there and each day I felt very looked after by the staff. A special mention for the cook, excellent breakfast each morning, you cannot wish for better. This hotel is well worthy of a five star review 🏴󠁧󠁢󠁥󠁮󠁧󠁿

Nothing

Location. My main aim was to see the D Day Museum because my father took a LCT in that day. Next morning all the guests at breakfast seemed to be German. Very friendly, wanted to know why I was in Portsmouth. Like an episode of Fawlty Towers - I tried not to mention the recent unpleasantness. I said I was there because I was a Napoleonic Wars buff which meant I had to hastily remember some details from those times.

The staff were very friendly and allowed us to park our car before we checked in, so we could explore the area when we arrived. I emailed ahead of time to check and they replied very quickly. The rooms was very comfortable, had everything we could possibly need and the view was exactly what I hoped for. Breakfast was really good,lots of selection to choose from and the hot breakfast was well cooked (poached eggs were perfect!). The locations was a stones throw from the Historic Dockyards and Gunwharf quays so was easily walkable to anywhere we wanted to go.I would stay here again when we next come to explore Portsmouth.

The breakfast was excellent it was every thing you needed to set you up for the day from a full cooked English breakfast to a continental breakfast with lots of choice The staff were all very helpful and couldn’t do enough for you Dave is a great manager with a great sense of humour and very knowledgeable about the area and places to visit during your stay The hotel is in a great location central to everything you need or where you want to visit Also there is secure parking at the rear of the hotel which is a plus

The fact that we had to go home as we hadn’t booked for a longer stay

The location is spot on! We were upgraded to a harbour view room which was beautiful. Breakfast was wonderful. Bed comfy. Bathroom spacious and clean. Shower excellent.

Stairs to get in the front door. Narrow and heavy doors to get in. No help from the first member of staff we encountered. The second guy did try to help but we had it sorted by then. The first receptionist told us there wasn’t disabled access except via a fire door he couldn’t open. This wasn’t explained on Booking.com. Luckily I was having a good day and was able to negotiate the stairs but it caused severe pain and affected my trip a lot. It is the only thing that would put me off returning.