The hotel was very well maintained and had a great aesthetic. The lobby and pool area were very nice. Our room was nice, comfortable, clean and spacious and had an air conditioner that worked very very well. There was no noise from other guests or from outside.

The breakfast options could have been improved. It would also be ideal if there was a free shuttle from the hotel to the beach zone or the city centre.

Beautiful landscape, very tropical. Clean, large room with decent kitchen but not well stocked with salt/pepper, spices, dish towels or plastic containers. Nice shower with warm water. Washer/dryer great to have. Breakfast served on outdoor patio is good, best waffles. Staff is very friendly and helpful. Nice to have free bicycles.

Kitchen not well stocked, location far from amenities like grocery store and bank.

The staff was very nice, very helpful and ready to help. Location was super good. The room and facilities were also very good.

The breakfast was a bit too basic, and they had very few staff to handle the tables. The staff did the best they could to serve adequately, but we had to clean the plates several times ourselves.

The flat had a really well equipped kitchen (the blender was amazing). The washing machine worked great, they had a facility to hang clothes to dry. There are hammocks by the pool with lots of palm trees around which means there is plenty of shade. There's 24/7 water and coffee at the pool - amazing in a place where you can't drink tap water! Everything together really made for a very comfortable stay.

While Tulum is theoretically walkable, it felt much better to take the car to restaurants and the beach. The facility does offer free bike rental - but biking 20min to the beach at 30°C on a sunny road without a bike path didn't feel very appealing.

The apartment was a great size, the pool lovely and the staff very friendly. The location was good but a little far from the beach.

The rooms felt humid and therefore the bed constantly felt damp. Also, the buffet breakfast was pretty poor offering just plain eggs and watery beans, they could have put some fruit or something else out.

Everything is good except the breakfast it was very cheap and not many options The pool needs to be a little more cold because it was so warm and not refreshing at all But other than that everything is good the room is good and big and spacious and the staff are very nice people and the location is good

Breakfast

Nice hotel. Perfect location for staying in Tulum. In walking distance off nice cafes and restaurants. Staff was helpful. Breakfast was simple but enough for us. The recommendation of the hotel to go to beach club Ikal was perfect. 10% discount for food and drinks. Free parking. Its location on paradise beach

out of the hustle and bustle of Tulum centre, relaxing calm vibes. staff were friendly. picturesque surroundings. penthouse apartments have a washing machine which is really nice bonus mid trip for washing beach towels etc

“hot water “ was like warm at the most , ok the weather is hot it’s manageable but sometimes nice to have a hot shower. adjoining room doors are not sealed - we could see and hear into our neighbours room and vice Versa- luckily for us we had fairly quiet neighbours but could be an issue.

Modern and stylish hotel built with natural wood and stone materials, with good facilities and free parking. We rented a spacious apartment with a lovely balcony, and kitchen area which was great for making our own breakfast, coffee, and snacks. The pool and lounge area is nicely designed and a great place for chilling out after a day diving in cenotes or touring Sian Kaan. We asked for a late check-out which the helpful manager accommodated without any issues.

Unless you have your own car/transport it's a bit of a trek to the town centre although they do lend you free bicycles.

Only had coffee during my stay at the hotel, but it was fresh coffee . However the restaurant steps away called the Blue Veleta is Awesome, the food is amazing and their rooftop is a whole vibe!

I think the rooms should have microwaves verse the small oven. And also should supply wash cloths for showering.