I loved the facilities, the fact the little pool was on site which was quiet and relaxing. There was always a spot to get a sunbed. The gym which was a short walk away was small but had enough to do my workout. The room was clean and comfortable and had a lovely view. The breakfast was also lovely, with so much choice and really tasty The hotel also sent a bottle of Prosecco to my room on my birthday which was such a sweet touch!

There wasn’t anything that I didn’t really like. A good addition would be a vending machine or small shop to buy things such as toiletries or snacks as the closest supermarket is about 20 minutes walk

The ability to use the wellness center and pools without leaving the hotel. The staff were friendly, helpful, and went out of their way to make our stay memorable and relaxing

Not much. The bathtub did have a thermal water tap that didn’t seem to work, but I understand that the hotel is undergoing renovations. We didn’t miss that function during our short stay since the wellness center more than made up for it

The hotel has a good location, away from the town in a quiet area. It is a pleasant walk through the park along the river Drava into the city center. The town Ptuj is old with a nice castle, which serves as a museum (inside are collections of paintings, musical instruments, antique furniture). The tour of the castle is individual without a guide. We stayed in the Grand hotel Primus 3 nights in an economy room with balcony on the 3rd floor. It was equipped with a kettle and large tea cups. There were several herbal and fruit tea bags in the room. The minibar was empty, but we used it as a fridge. The accommodation was comfortable, the hotel was quiet and peaceful, the room was warm and the shower had hot water. We liked the hotel spa center. The pool is not very big, but there were not many people in it, so you can swim, if you want. Thermal water is not very warm (30-35 degrees). We highly rate saunas with a small thermal pool for 3 people. You can enter the saunas once a day for 4 hours and you will receive a towel. You can go to the hotel swimming pool all day and also to the public baths which are across the road, but the public pool is a bit shabby and there are people in bathing suits in the sauna. Half board was excellent: a large selection of meat for dinner and fresh pastries, eggs, pancakes, waffles for breakfast. Breakfast is served as early as seven o'clock. The hotel has a large parking lot that is free of charge.

In the morning there was a smell of waste in the bathroom, but nothing terrible.

Foooood! Amazing dinner and breakfast, everything was so freshly made and tasty. We are on eurotrip and visited like 6hotels so far in different countries, but food was for sure the best here. Staff was very nice, spoke great english, so it was easy to communicate and we enjoyed our time in the spa area.

AC/Ventilation in the room was not working well, so it was very hot to sleep.

All staff, from the reception on arrival, through the restaurant, spa and in the bar were extremely polite and always helpful. Food selection was extensive and plentiful, both at breakfast and dinner. We came for a relaxing weekend and weren’t disappointed! Would definitely come back again.

Nothing!

The pools and overall structure were fine, the bed comfortable. With your room you get double access to the spa pools/water park across the road.

The AC wasn't very powerful and the half board meals weren't all that tasty, though very good value.

Wonderful staff ! Wonderful thermal facilities. As half-board hotel guests, we were spoilt for choice as we have unlimited access to the saunas, water parks, indoor and outdoor thermal pools. Our favourite is the very private sauna area where we spent two hours in total relaxation. There is a myriad of saunas, thermal pools and a large and secluded rest area with a secured garden to be one with nature in the buff. The cherry on the cake has to be the hot tub in our hotel room. It is like having access to thermal waters 24x7! We were bowled over by the strong waterjets in the indoor jacuzzi. For those who like outdoor pools and water parks, Terme Ptuj has the offerings with a decent restaurant. What made Primus memorable is the friendly and helpful reception and spa staff who went out of their way to help us throughout our stay. With Maya's help, and after an exhausting flight, I was able to celebrate my partner's birthday with a bottle of champagne to boot! Thanks also to Natasha with her regaling hotspring tales, Mônica and Sabina for a touch of lavender to de-stress. My special thanks to Branka whose perseverance secured us a room in a sister's hotel with black thermal waters. 😘 Kudos to all and hope to see you soon. Hugs and kisses! 🤗😘

We traveled here the second time and will go back again. This is an amazing place for families. We love the indoor and outdoor pool area of the hotel and the beach just opposite the hotel is also very good. Food is also good. The staff is friendly and very helpful, especially Sabina and Maja at the reception.

Excellent hotel and thermal bath. Proper place for a family holiday. The room and wellnes area are all very tidy and clean. They have high quality wellnes service: saunas, massage, facial treatments, manicure etc. We were travelling with a small child, all the facilities are children friendly, large children’s pool is also available. The city itself is a charming little town.

It was fantastic experience and service. The facilities were amazing, clean and beautiful. The wellness service is super professional and good 😍

Nothing everything good