From the moment we arrived and checked in to the moment we check out the service was fantastic, welcoming, polite and professional. The room was well appointed and very clean, facilities were great. the bed was very comfortable. The evening Sunday roast lamb we had was superb made with love (thanks again Chef) the ambiance of the restaurant and restaurant staff were on point. Particularly our lovely waitress Emily who looked after us superbly, thanks again Emily you're doing a fantastic job keep it up.

Can't think of anything.

Spacious room with very comfortable bed and all facilities available. The room was fitted out to a high standard and was spotless. All the staff were very helpful and accommodating. Additional bonus of an adequate sized pool with very helpful pool side bar. We had the carvery meal on Sunday which was excellent. Located in the centre of Blenhiem with the wine district close by. Excellent value for money. Based on our experience we have booked into their hotel in Auckland .

We were more than happy with the standard of the accommodation and service provided by all the staff.

Poached eggs for breakfast x2 perfect. Evening dinners fantastic. Staff fantastic. I do think you should be able to get a cup of tea free and not $6. You could bring your own cup of tea down from the bedroom.

A lot of bird poo on my windows. Carpet very wrinkled. It needs to be stretched by a carpet layer. First morning, the ALUMINIUM capping at the outer corner on the left size is rough on the edge where it is Mitred and I got a 2cm cut to my left arm above the wrist, which bleed quite a bit and I still have a band Aid on it. I did tell Lacthon????,(sorry re spelling) and he noted it in the book. I've had cancer and many Lymph nodes out under my arm and I am never meant to get a CUT, SCRATCH or BITE on this arm as my lack on nymph notes cannot fight infection like a normal press and it could cause also Lymphodemia.

The bed was comfy and warm on the cold evenings The hotel is opposite a charming park & quiet of an evening There is an amazing coffee shop close by (Herb & Olive) We did not eat at the hotel restaurant, but it seemed rather busy most evenings (mainly as nothing else is open in town except for KFC or McDonalds)

Felt really betrayed by their description of the hotel, as it was advertised as a 5 star luxury hotel. In fact, this is more on par with a Hotel Ibis or something of a 3.5-4 star equivalent. The hotel is very dated and would do from an overall refresh, especially if they continue to plug themselves as a 5 star hotel. Also we found the staff hit and miss (not in a bad way overall). Most of the front desk staff were very lovely and very helpful, but found the gentleman who checked us in to be very off putting with how eager and over the top he was throughout the check in process. It was a little un-nerving.

Beautiful hotel, my husband and I came for one night for a work trip so we were too busy to enjoy the amenities or have dinner at the restaurant but the room itself was beautiful and clean, and the bed was so comfortable - I think it was the best sleep I’ve had in 10 years. We did have breakfast there & it was good but the most stand out thing for us at this hotel was the customer service from staff, so friendly and polite. Was shocked at the price because it was so affordable but also luxury, We can’t wait to come back for a leisure stay! Thank you

The breakfast was abit limited with hot vegetarian options but was grateful they had eggs.

The staff were so warm and friendly. As we’re on our honeymoon, they had given us a free upgrade which was so sweet and completely unnecessary as we were there just one night. They could have easily not bothered. We also are given a little brownie each which was delicious. Our room was spacious and clean, it had a gorgeous view out over the mountains, a walk in wardrobe, a huge bathroom which included a jacuzzi bath and the most comfortable bed I’ve ever slept in.

Nothing

Big rooms, comfy beds, modern decor, great pool area.... front desk staff were superb - I got really sick so my wife spoke to the staff and they gave us extra late check out with option to stay longer if required, they handled the whole process super well with making us feel inconvenience to the motel......

Maybe improve on the menu a little... more flexible choices - I would happily pay restaurant prices for big gourmet burgers after I spent the day drinking at the winey and at your pool... (same for salads)

The room had plenty of space and a nice patio, albeit adjacent to the car park. It was very quiet and we didn't notice any cars arriving late while we were asleep. Room service was fantastic with a lovely liver pate and Chardonnay. The service charge of $5 NZ was extrememly reasonable. The others went to the restaurant which was delicious-venison tataki. Service was very good and friendly. The cheese cake was very small and nontraditional, but very tasty.

all was great!

Location, cleanliness, staff were friendly and off street parking

On arrival our room wasn’t quite ready so went to the bar to have a drink. There was no one there to serve us and we were there for at least 30 minutes. There was four staff members sitting having a meeting and could see us but did not acknowledge us Also our stay was for four nights, but they put us in a room on the back side of the hotel were as one night stay people had the sunny side with the better outlook We did ask to change rooms which they did for us which was appreciated

We were upgraded to the grand suite and it was very comfortable and spacious! The whole building has a luxurious feel and had we had more time, we definitely would have used the pool and gym.

A microwave would have been nice to finish the little kitchenette. The breakfast options for the restaurant were quite expensive, and the cheaper eggs on toast left a bit to be desired - for the price I would expect the addition of couple of sides (mushroom/tomato maybe) rather than just egg and toast.