The hotel is clean, well maintained, has an indoor pool, fitness center, great breakfast buffet, comfortable beds, and is conveniently located near Wegmans, restaurants, etc. The staff were always friendly, efficient and accommodating, especially with regard to our family member who is disabled. We had 14 family members, who rarely have the opportunity to see each other, gathered there for a memorial service. The staff was kind enough to let us order in food and gather in the dining area on our last night together, which was far better than trying to all go out to a restaurant. The room rates are a bit high for the area, but I am a firm believer that you definitely get what you pay for. I chose this hotel based on the most recent reviews, satisfaction with a prior stay, and that it was also one of the few hotels in the area that offers accessible rooms with two queen beds.

I can't think of anything.

Chad, the manager, was extremely helpful! Beds were very comfortable. Liked that there was a grab bar in the tub. The facility location was very convenient for us. Appreciated the first floor room and foam pillows.

Not enough light in the main part of the bedroom. Heating unit produced an annoying draft in the room. Needed to ask for a nightlight for bathroom. Promo code was needed to access wi-fi. Had to hook up our own roku to get any decent tv channels.

Well located, pet friendly with lots of areas to walk our dog, cleaning staff were hard working and overall did a good job. Breakfast was typical but pretty good, cordial staff.

Pool area could use some more lighting and ventilation, my throat burned from the chlorine after about 30 minutes and beds are pretty hard.

The property was clean and well kept. the location is a bit weird but it’s nice because it’s quiet and right behind Wegmans! The pool is nice and was very warm! Breakfast was very good with plenty of choices and plenty of seating.

there wasn’t anything much to not like really - the bathroom sink design is a bit awkward (located in the corner of the sink) and there’s a full length mirror on the wall right next to a bed which scared the crap out of me a couple times in the middle of the night when I had to get up. there’s also about a 1/4 inch gap in the door where you could see light but not that big of a deal.

The pool, it was nice to get into after a long days work; a hot tub next to the pool would be even better. I liked how the Hampton was hidden back behind Wegmans, secluded feeling, even though it was in a busy business area.

There was hair in the shower still from someone else previously.

The location is great for this hotel. It's quiet yet it's very close to a Wegmans grocery store for snacks or meals. And they offer comfortable, allergen-free rooms.

I think they could have done a better job of managing breakfast options. They were running out of things at 9 AM.

The room, very clean linens in great condition and they gave us a room on the 1st floor by an exit which is a plus. My daughter loved the pool. Nice location.

We were there 3 days and we had to ask for toilet paper everyday it looked like we were being given half a roll. The breakfast wasnt up to the what I am used to at Hampton Inns. Eggs were watery. This could be due to Covid and not that big of a deal it was always a bonus. The price. We wanted to stay 6 days but we wouldnt be given a deal for an extended stay. Evidently they start weekend rates on Wednesdays and the room jumps up $60-$70 a night. I understand they could get more money for our room, but still most places would give you a room for a flat rate if you were staying longer. The area the hotel was in didnt warrant the price.

The room was spacious and clean. The breakfast buffet had a lot of options, both kid-pleasers and more healthy options for the parents. The pool was fun for the kids.

The hotel is located behind a storage rental place, not very aesthetically pleasing, but not really a big deal.

Breakfast was amazing and good for the value I could not ask for more. Location even better, simple to get to off the highway and I really appreciated that, I will definitely be staying again if I'm ever in the area, as I was only passing by the town on our way to Buffalo.

The hotel was pleasant and easy to find, rooms where comfortable, staff were helpful.

The lack of breakfast selection, which was disappointing when compared to the other Hampton Inns stayed in on current trip, very limited breakfast choice and coffee selection.