We love Hilton but was a bit disappointed by this Doubletree by little things that make a difference that can be fixed. 1st off - Aaron at the front desk was awesome!!!! Very warm, welcoming and hospitable. The 1st floor look was very nice. The beds were nice and comfy. We called for blankets and they came right away - and the last that brought them up was.

Then we faced the elevator situation - took 10 minutes to get on. Then the ice machine on our floor was not working and there was a sign for a vending machine but there was no vending machine to be found. The hallway is nice but the little patch work of painting that needs to be done is not the same color and make it look bad. Also - my glass cups in our room was dirty. The walls behind the bathroom door needed to be wiped down. Inside of the toilet was dirty - had brown mark all the way in the back. The sign behind the entry door needs to be wiped down also. It make me feel like the place wasn’t wiped down properly or at all except for the beds.

Very convenient location. Free garage parking. Arrival staff was pleasant. Light pub style restaurant was good and convenient.

There was construction going on and it was somewhat confusing finding our way around the facility especially from the parking garage into the hotel. The checkout person was rather unfriendly in her mannerisms. She somehow was unable to give me any kind of receipt since my reservation was made through booking.com. and was very stoic in her responses to my questions. I felt she was simply rude. Made me wonder if another staff member had been present at the time perhaps she'd be careful to be a bit more hospitable to a guest.

The property was perfect! The entire hotel was very clean! The staff was super friendly and helpful. Being that I was a solo traveler I felt very safe here. It had the perfect location to check out some restaurants downtown. 4 golf courses pretty close to the property so it was a prime location for those who like to golf. The full gym was an excellent addition. The bar/restaurant inside seemed to offer yummy food and drink options without having to drive anywhere.

NA

The night staff was welcoming and helpful when we arrived around 1am to check in after a difficult long drive. We had called ahead to announce our delayed arrival and the staff member taking our call was also very gracious. To my exhausted daughter, the warm welcome cookie felt like heaven. I was impressed with the luxurious clean beds - full of fluffy pillows and super comfortable. I had the best 5 hours of sleep in a long time - as we had to leave early to continue our trip.

The parking lot felt a bit unsafe on our arrival at 1am. Maybe increase the lighting throughout?

we were really tired and was a large group. Clean room, the staff in reception was really friendly during night shift, the staff gave us lot of energy and so friendly. During morning shift, there were some people in reception who were super nice as well. The cleaning staff had some issues with English, however they were so nice as well.

All was great

The staff and assistant manager trying to help me bc Booking.com never sent my reservation which resulted in cancelation of my reservation after traveling 2.5 hours to get there for a conference.

Booking.com didn't follow through with their email confirming my reservation was indeed canceled bc of their mistake. I was to receive an email within a half hour and have YET to receive it. I will go through another booking agency next time.

Everything was very clean & your staff was extremely friendly and answered any questions that i had.

The room did not have some amenities that most hotels offer like a microwave. Disposable/recycle cups would of been nice for the bathroom. There was a large red stain on the carpet in the middle of the room.

Location, athletic club with Jacuzzi and pool, comfortable bed

Breakfast buffet was terrible value for the money- no flavor, dried out eggs. Menu was an option but I didn’t have time- can’t speak to other breakfast alternatives.

Check in went good. The cookies were great. Room was comfortable. Facility worked!

Breakfast!! Had to ask for dishes. Coffee not hot. Danishes were frozen. Service poor. Food so-so. I would not have paid extra for Breakfast had I known it was going to be poor!

This location is amazing! The rooms are clean and very comfortable, staff is extremely helpful, the gym was a huge added perk with so much equipment and the food I got from room service was delicious. Highly recommend!