I'd have liked some bread for toast, not just bagels and muffins, and a bread knife would have been useful. People were having a ridiculous struggle each morning to split bagels with tiny plastic knives; they didn't fit in the slicing gadget provided. Also, why all this waste with nasty disposable plates and cups and horrible plastic cutlery? It's unpleasant and definitely not eco-friendly.

The staff failed to greet any of the guests. I made a point of saying "good morning" to everyone I came in contact with - some of them looked surprised- but a greeting was never initiated by them.

Great breakfast very complete, very nice staff at breakfast, clean and wide rooms, very nice desk staff, confortable and modern, near milford downtown and walking distance to grocery store and even target. Perfect hotel the whole family liked.

A bit too far from Boston for any morning commute especially at rush hour. Plus nothing to do with the hotel but I think the city of Milford should instal more cross ways for pedestrians, they have large sidewalks near the hotel but forgot the cross zones and so it gets tricky to cross roads on foot, no wonder obesity is a problem and car usage is prevalent in milford, milford if it wants to compete with the likes of wellesley or dover nearby has to be more walker friendly outside of downtown.

The front desk guy was extremely nice even though he was clearly working understaffed. The person working the breakfast was also very nice.

I had a roon that had a couch and tv and then a bed and TV between these two room was a sort of thruway which had a bridge like gap over it. I noticed that I was having some lung throat irritation (not horrible but noticeable) The top of that bridge had huge amount of dust bunnies literally inches worth. The rest of the room was clean.

Clean

Room smelled like smoke Airconditioner noisy Charged for incidentals not used on credit card And not told of this until credit card warned Pool out of order Nightly charge for travel sites was 119 You charged 179

There was a big selection of breakfast food - much better than other hotels we’ve stayed at.

There wasn’t anything we didn’t like, however we wish the front desk lady had explained we would see $ charged on our credit card for ‘incidentals’, that would be refunded if not used.

The breakfast was excellent. Joeimar, the lady in the breakfast area was so good, polite and always had a smile in her face. Thank you, Joe and Melania and Fairfield Hotel! Melania, the receptionist was very knowledge and helpful. Excellent staff. Thank you Both!!:)

Curtesy of the reception and the stuff. Good breakfast! We were happy with the service!!

great breakfast, many choice and very nice breakfast staff, very nice staff in reception as well, modern rooms, large rooms, all clean and efficiently working

location is a bit too far from boston

Great price, they asked our preference for which floor, spacious and comfortable room and friendly staff. Glad they had an indoor pool. Cool color schemes and patterns in the hallways.

I know because of the pandemic hotels don’t usually offer fuller breakfasts, so the grab and go bags with muffins and yogurt were just ok. I was hoping for a hot breakfast. Also I was surprised that so many customers in the hotel weren’t wearing facial masks.

Room very clean. Bed exceptionally comfortable. The heater was quiet. So many motels have heaters that sound like a jet engine.

Not your fault, but the jack-hammering next door starting at 7am was annoying.

Location was good for the area we were visiting. plenty of parking spaces. Friendly staff. Coin operated washer and dryer.

limited breakfast choices: toast, bagels, english muffins, cereal and Jimmy Dean sausage muffins. The pool was not opened.