I liked the facility over all, as I have used it in other cities. I liked the strawberry, kiwi water, it was a great addition for me. It helped me drink my daily 6 glasses

Commode. tooooo small. I am 5'9"" it took an effort to use facility on next upgrade get a handicap commode and all guest will be happier. Bath some di s penser was not refilled, with 3 people, it should have been refilled as it was not full when we checked in. Good thing a partial use bar was in 2of the 3 person bag.

Nestor was great and very accommodating as well as the breakfast staff. The room was clean and no issues with use. I stayed for two days so I didn't experience housekeeping but I had plenty of towels and stuff for the amount of people in my room and extras.

The odor in the hallway smelled like cigarettes'. The scent in the vestibule (between the two sets of entrance doors) was too strong and overwhelming. It was a nice smell but just too much. Some of it could have been in the hallways of the other floors.

The hospitality! The Welcoming all my four visits.

Hilton Membership I am planning to counsel. There's no such thing as "better prices" for our members. Maybe, because I'm not in the prestige or elite group. Every...time I book under my HM the price is higher than all! Booked for The Capitol Hill in DC, charging me higher than my Church' s group rate($229.00). Hilton Honors s $224 plus $25.00 extra for the third party (my granddaughter to sleep with me in a queen size bed). No micro and refrig.included. $25 each to use. I would like for Hilton Honors to express more gratitude for my choosing to have been a member.

Nice clean property, good staff except there was confusion with the our reservation with Bokking.com, didn’t know they took a dollar for “deposit” then charge you full price for the room. Also do not like how $20 is required to pay in case you want to buy snacks from them it should be a option.

There was confusion with our reservation with Booking.com, didn’t know they took a dollar for an “deposit” then charge full price for the room before you check in when it says you don’t have to pay till check in on booking.com, we were at the water park and were freaking out because we couldn’t get our money to transfer for a good bit. Also I do not like that $20 is required on top of your room payment in case you want to buy snacks is what I was told, it should be an option!!! In all it was a great stay just wish this information was given before our stay.

The hotel was very cleanly. Front desk receptionist (Niya) was so very helpful! I came in after the doors closed at 10p and my key card stopped working and she helped me get back into my room. She was also very sweet.

Right before checkout my key card stopped working again. Had to get let back into my room by housekeeping.

The staff are amazing here. The rooms were very comfortable and met our needs. The showers are absolutely amazing. The toiletries were a very welcomed surprise. Three employees were absolute standouts. My only regret is that I don't remember their names. But the first encounter was as we checked in on Friday. She was very professional, personable, and super helpful. Also, the lady who prepared, served, and maintained the breakfast bar. She was very sweet, helpful, accommodating, and met every need or want we had. The food was yummy, and the entire breakfast area was superbly clean. Also, the person who was working Sunday morning during checkout was absolutely the most friendly, helpful, and pleasant individual.

They are under minor construction, which caused some minor issues. But it was absolutely understandable and the improvements are lovely. The breakfast options were great except for the lack of lower carb/sugar options. Also, more fruit/cottage cheese options. For those with specific dietary needs or diabetes.

I loved the overall experience. We were at a conference and at all times. The staff was attentive friendly, engaging and overall customer orientated. The rooms and facilities were clean and the location was just right for walking distance for shopping and restaurants.

There was not anything that i would change other than a couple adding more selections at breakfast and maybe faster wifi.

It was in a great location for what we were there for. It was clean and gave free breakfast.

I was hot in the room. 72° is not cool enough for me and my family. Guests kids were way too loud. We had a baby with us and had to get up super early the next morning.

The staff here is excellent. The go over and above to accommodate guests. Good workout room, and nice complimentary breakfast.

The internet was down when we were there. Not the fault of the Hampton, but just a little distressing since I needed it to work.

The Staff was very friendly from the moment we arrived until we left! The Breakfast was one of the best I have had at a hotel and the staff prepping it for us every morning was great! Some of the nicest people I have met! we played cards in the lobby in the evenings and we felt very welcomed there. Angie at the front desk let our girls use the Banquet hall to practice their routines for Junior Olympics since they were competing the next morning. we will definitely stay here again next time we travel for competition:) they also accommodated us for the pool being down and let us swim across the street at another hotel instead of just saying sorry the pool is closed.

only thing I think we were sad about but it was understandable was the pool was out of service when we arrived but I will say they let us use the neighboring hotels pool at DoubleTree to make up for it. so not a bad thing just a minor inconvenience. :)