Everything was perfect . Rooms were clean Location was perfect and front Desk staff was very cooperatives. I forgot the name of kind lady in front desk but she arranged water bottles for us at mid night from local shop and that too all complimentary without any charge. I have been staying at greensboro for last 10 years for attending highpoint furniture market and always try to explore new hotel but next time I will stay again in Baymont.

Nothing

I Love The Staff ... Especially (SHAY) Who Was Extremely Kind And So Very Helpful. She Even Took My Luggage To The Second Floor Since There Are No Elevators. Loved that the room had a microwave and a very nice size Mini Refrigerator. The room was very comfortable. This is always my go to spot while attending conventions across the street at the Sheraton Four Seasons Hotel that is 4x the price of the Baymont. This is a great location for everything!!

Didn't Like The 2nd Floor Since They Don't Have An Elevator. I have stayed there so many times but always on the 1st floor and didn't even know about that issue. Need New Carpet In Room!! Housekeeping Forgot To Clean My Room Or Not Sure If I Had To Request Service 🤔 But Front Desk Quickly Responded To All My Needs

The lady at the front desk was so friendly polite and welcoming she made it so easy to communicate and was willing to go the extra mile. The hotel was clean and fresh it felt so homely I would recommend this hotel to everyone the price is right the location is great staff are friendly rooms are clean and well kept house keeping are friendly and don’t bang on your door to leave I’ll definitely be back .

Everything was perfect

It was very clean ,the staff was so helpful and friendly, the rooms are huge, and newly remodeled, I would definitely recommend anyone to stay there,however there is a shady motel across the street with alot of drug activity and prostitution but it's very safe at baymont

The Howard Johnson motel across the street and the drug addicts and prostitute walking the roads in front of there

Staff very Helpful, and only could do as the Hotel Policy enforcement!! concerning a "DEMANDED" $100.00 Cash Deposit.

Upon my Arrival, that "DEMANDED" a $100.00 "CASH" Payment,, I advised that I had Paid in Full with my American Express Credit Card!!! They still "DEMANDED" $100.00 Cash Payment. They wouldn't even take my American Express Card for the $100.00."CASH ONLY" Upon my Check-Out my $100.00 was Returned. It was very insulting!!!

Yes! Melvin, is super at his job.Melvin, is one of a kind and went extreme measures to accommodate me!! My stay at Baymont Suites is also above and beyond.I 'am a diamond reward customer and this is why, I keep coming back to diamond services.I travel a lot and I will always choose Baymont when in the Carolinas, because of people like Melvin.He's amazing and please give him desirable raise and promotion.Because I m gonna share with others at my company and etc.And that will bring more people to your business.

The receptionist was very nice and professional. The bathroom was absolutely gorgeous and the rooms weren’t bad either. Breakfast was included

The rooms had no phone no ice buckets all the ice machines were down. No coffee pot or cups. The pool was closed due to cleaning. No clock.

The staff... i came at a weird time where there was so much construction, but the staff was so amazing i didnt care and my room was clean and everything worked well

Juat a heads up that the hotel was under construction would of been nice.

I am always delighted to stay here. Staff is great and rooms are nice.

I would always prefer bottom floor. Knees aren’t the best but if it means going somewhere else or stairs I would do the stairs.

Quiet and very clean

The pillows and this morning my key stop working almost a hour before check out and the lady receptionist had a really nasty attitude when that's her job