Good My complaint was no water to drink

Again the water issue Denise did not really want to give me a complimentary water bottle to drink with my breakfast and not very nice even when I said I only have one kidney and need to drink alot. i do not drink juice or much coffee.She did give me one and said it is only for VIP members. She said I could buy a water.they said water was only available from 2-7 We are not at the Motel during those hours . I made reservations for 4 rooms 4 nights.It was resolved with another employee and the next water was available so we really appreciated that she listened.

Excellent breakfast for a hotel chain. Staff was very friendly, and gave us a doggie care package that included some collapsible dog bowls and a water container. There's an empty lot behind the hotel that was great for walking our dogs. Room was clean.

There was a fire alarm one night that we had to exit the hotel during the night. Not ideal, but also not staff's fault. They forgot to separate our bill with room charges and pet charges after staff said they would. Otherwise, good stay.

The breakfast was outstanding, delicious warm and nice variety, in addition to eggs and bacon or sausage, they had so many choices of toast, Danishes, cereal and make your own waffles, yogurt, fruit and great coffee. Dining area was spacious with plenty of seating, clean & very inviting. Rooms were very clean, modern up-to-date furnishings, nice thick towels and plenty of them, well working ac. Staff went over the top to accommodate us with early arrival. Location is perfect with so many dining, shopping and gas facilities to choose from. Right off the Interstate, but the rooms are nearly soundproof as I never heard traffic or guest walking down the hall, next door or above us or running of the showers. Beds are fabulous!! Slept better than I ever had while traveling. They had a full-house but we were made to feel as we were their only guest! Right where we needed to be for all the fun sight-seeing and attending the Bike Rally. I will see them again for sure!

There is no negative to staying at this Comfort Inn& Suites!

The location to the places we wanted to see was great! The room was spacious and comfortable.

We had an issue with the door to our room that kept us from getting back into our room until a locksmith arrived. (The front desk staff was very friendly and apologetic and also gave us a discount for our troubles.)

Breakfast was good.

Wall or floor insulation was suboptimal. Several nights could hear small kids stomping around. May have come from the room above. Would recommend a room on the third floor. Our room was on the second floor. An early arrival may have affected the room location.

The staff, All the staff, were awesome! Friendly, helpful with ready smiles. We really enjoyed our stay and all the activities we did while in Rapid City. Thanks everyone

That we didn't get to see the Chapel in the Hills. It was closed for the season.

The facility was clean and well-kept. Staff were friendly and helpful. The room temperature, bed, and pillows were comfortable. The breakfast had a nice selection of food types. The staff took great care to provide a great experience.

Nothing

The staff were really nice and accommodating. The room was very clean and comfortable. The breakfast was good.

I can’t think of anything that I didn’t like.

The staff was helpful, friendly.

It was advertised as being close to Mt Rushmore but it was 45 minutes away. We also had booked a king room but were told that the reservation was not promised. We would have booked elsewhere otherwise. But we were given a discount for the inconvenience.

The breakfast was hot and fresh good variety gave guest a good choice of foods

I went to use the microwave it was not clean. The rest of the room was nice and clean