Beautiful property located right next to Nara Park, it’s so luxurious that you will want your stay in and enjoy as much as going out! We loved the champagne happy hour and the breakfasts were delightful. The staff couldn’t be more helpful, giving us recommendations for dining in town and booking taxis and generally friendly and helpful in every way.

Absolutely nothing.

Amazing amazing place with the most amazing staff. Staying here was an experience not just a place to sleep. It was so personal and comfortable, clean and special. Our favorite stay in over a month of traveling Japan. Wish we could have stayed longer.

Everything. This is not 5 stars Hotel . This is 7 Stars Hotel . Everything was Brilliant,all the Staff were amazing from the first step to the Amazing rooms . Keep attention to each small details. BRAVO. Will definitely back to Nara and Stay in Shisui only .

This is a historic hotel in a prime location in Nara. The quality of the room, meals, and service were all top notch. The

Staff were very caring. The room with a private onsen was a highlight.

The breakfast was delicious but very overpriced.

Overwhelmingly friendly staff, beautiful facilities and a perfect way to spend a short stay in Nara. We barely left!

No negative points at all!

Gorgeous! Located right across the street from Nara Park. In-room onsen, lovely grounds, attentive and friendly staff.

The staff were great, tried out of their way to accomodate us. It was very well run.

The location was great nd the room was fine.

We had an issue with our room’s a/c and had to be moved. The hotel moved us into a smaller and lower quality room. It was only after complaining that a room similar to that which we had actually paid for was provided.

The premises and room was incredible. Flawless. We loved the elegant traditional spaces and the more modern rooms. The happy hour was a nice touch - it was served in a gorgeous room overlooking a beautiful garden and the champagne was good. However, the snacks were limited so I wouldn't budget more than 15-30min there. And wouldn't change my evening itinerary to accommodate attending.

On check out day we checked out early (9am) instead of 12pm as we had plans to explore the city and leave the luggage at the hotel. At 1pm when we went back for the luggage (on a VERY hot day) we were not allowed in (I think the hotel was fully booked for a private event) to wait in the lobby while we called for a taxi. That honestly soured the entire stay and felt like a cheap hotel rather than a luxury stay. The staff made us wait 10min outside in the humid heat while they fetched our suitcases and ordered a taxi. Terrible experience. Honestly, Nara has some very affordable excellent hotels similarly well located. While this hotel offers a nice luxurious experience I'm not sure I would splurge on this again (vs a location like Kyoto where splurging nets you a better location). Breakfast was a set meal with two options (western or Japanese). Family members that ordered Western were disappointed. I ordered Japanese and it was nice but nothing specifically culinarily amazing.