Location next to Nara Park was excellent. The whole vibe of the property was 'chill' and zen. The chickens were lovely to see, the hot foot spa very different. The design featuring lots of wood was very pleasing on the eye. The club area was lovely though a few more comfy chairs would have been nice! Breakfast was lovely, the evening meal was quite expensive so we didn't try it. The guided tour in the morning was lovely though limited in scope. We used the free bikes available.

Club snacks were limited and the quality of the wines were average for a 5 star hotel.

- This hotel is beautiful, cozy and so peaceful. From the room design to the lobby and restaurant, always with a view of the serene courtyard - I wish I could have stayed longer just to relax and take in the atmosphere a few more days. - The location is excellent, with just a 10 minute walk to the Kintetsu train station with connections to Kyoto, Osaka and more. Also in walking distance are most of Nara’s sights: Naramachi with lots of shops, restaurants and breweries, many shrines and temples, and Nara Park (with deer hanging out right outside the hotel doors). The pagoda was under construction when we stayed but would have been a beautiful view right from the rooftop terrace. - The food was delicious. I still dream about the onigiri rice balls we had for breakfast. Unlimited tea, coffee, juices, beer, whisky soda and other drinks was really nice to have. - The wood chip foot bath was an intriguing new experience and very nice after a long day of walking around town. - It was great to be able to choose the level and frequency of housekeeping. - The included walking tour was great; our guide showed us beautiful spots to take photos and pointed out interesting facts that we would have missed otherwise. - My husband smokes and was very appreciative of the designated spot on the rooftop where he could go without bothering anyone. - The shower gel, shampoo and conditioner were so nice. I really felt a difference in how soft my hair was after I used it. - The pyjamas were the most comfortable. I wish I could have bought a pair to bring home! - The hotel’s focus on sustainability. - The chickens.

- The snacks could have been more substantial. I felt bad unwrapping many tiny cheese and sausage bites that were individually packaged in plastic. That’s it! Everything else was perfect.

Our room was spacious and bright, very quiet. The location was great, you could walk everywhere. The complimentary bar in the evening was great too.

We really didn’t like the “western” breakfast. Having eaten a lot of Japanese breakfasts recently, we were excited to have something more familiar and we’re hoping for a buffet. Their idea of a western breakfast was bizarre, and if you don’t eat meat or eggs for breakfast it’s even worse. It’s a set meal, there’s not really a choice. Having said that, it was beautifully presented and the staff were charming.

Property is beautiful and set in the great location.

I was disappointed with my dinner which was pretty pricey for what I received as a vegetarian. There wasn’t much protein included and then I got charged for a cup tea extra. I thought when you pay for a set menu dinner at least a soft drink would be included.

I received amazing service from the hotel, I celebrated a marriage proposal that day. The hotel and the staff arranged for me wine, flowers, balloons, a greeting sign and a cake (for a fair fee) and made the day perfect. They made sure everything was perfect and made sure we were satisfied. They also wrote us a personal greeting in honor of the exciting event that I will remember forever. The right choice for a special event. Thanks to an amazing team

Beautifully designed hotel with tasteful accent of Japanese wood. Lovely facilities with spacious rooms and a lovely restaurant that serves breakfast, dinner and has also a small self serving bar for an aperitif. However the best thing about this hotel is the staff. Absolutely lovely, helpful and professional. We had the pleasure to be checked-in by Rie and she was absolutely brilliant. So lovely and helped us settle rapidely so we could be ready for a wedding photoshoot we had on the day.

The only negative thing was that we couldn’t stay longer ☺️

It was a beautiful hotel and the room was amazing with all the wood. Also, the location is really close to Nara park and the shopping district.

The price was a little high and wish the lack amenities like a toothbrush that is usually found in Japanese hotels. Also, I wish they explained making reservations at the restaurant a little better as they didn’t mention there were time limits.

Beautiful wooden hotel. The check in was perfect. Aya was exceptionally king and friendly and she explained everything about the hotel in great detail. The location is great, close to the park (with the deer) and also close to Nara's lively town center.

Our room (305) was great but next to some sort of heating boiler, which made it quite noisy. To the hotel's credit, they offered to change our room (we declined).

Everything was great. Breakfast was fun every day - with the option for western style or Japanese breakfast. The staff worked hard to meet our ridiculous dietary needs. Setre staff were all delightful. Very patient with our lack of Japanese and always did their best to make our stay an absolute treat.

Nothing - it was all great.

The location is fantastic. The place is gorgeous, such a beautiful property and such a beautiful design. We had a beautiful room with a balcony. It was peaceful and extremely comfortable. I loved the enzyme foot bath and really enjoyed the snacks. The breakfast was lovely and the farm fresh milk out of this world.

Can’t think of anything.