I enjoyed meeting other guests at the table in the sitting area. Having the Tea, coffeee, cold drinks and biscuits makes this an inviting area. I found the bed very comfortable.

We had some problems with the front door. At times, the access code did not open the door, leaving people stuck outside. Some guests did not receive a message with their room number and door code. What was good was that a staff person was monitoring emails and able to communicate the missing information.

Comfy Stay Sarusawaike is a small facility extremely close to Nara's most important temples. The structure is unmanned, thus you will have to figure out some things yourself.The structure is on two floors, with no elevator. The lobby offers some good facilities(toilettries, numerous shampoo, body gel, etc) plus tea bags and great bisquits. The only minus would be the absence of any kind of luggage storage, thus you need to use the one at the railway station.

The room was basic and clean, and had all the necessary facilities. It felt homey with whimsical, personal touches reflected in its interior decor. Guests were given free access to drinks in a fridge, such as orange juice, water and even umeshu beer. And there were even packets of instant hot soup and biscuits available! There were hair dryers and even hair styling wands that could be borrowed. All in all, it was a comfortable stay and was convenient for exploring the main sights of Nara and attending the Wakakusa Yamayaki festival.

Triple room has a good size. Free beverages. Hot water for tea. Great location.

No kettle in the triple room which made uncomfortable to drink tea in the room because you need to take hot water from downstairs. No reception so if you are transferring luggage from another hotel you will need to pickup from the office and go walking 8 min to the hotel. Also, there is a charge of 100 JPY if you want to keep other luggage in the office, it's not much but for the price of the room that should be included.

The communication from the owner was easy to follow and an message was sent with details regarding every bit of information my partner and I needed to self check in for the one night. Building and room were clean and cozy and the atmosphere and overall feel of the hotel was bright and uplifting. We very much appreciated and admired the lounge area which provided help yourself drinks, coffee, and travel size hygiene items.

The room might be on the smaller size to some and the toilet/sink/shower are compacted into the room but still usable and enjoyable. Took a little bit of time for the shower water to warm up.

Everything was perfect. The checkin, luggage storage, route suggestion from the staff, great selection of champus and conditioners, free tea, coffee and a microwave - all available in the common area. Extremely clean and comfortable beds. Great showers! And I paid very little for the amount of luxury I got - thank you!

Everything was perfect.

Children loved the bunk beds in this hostel and the common area is not only quite comfortable, but there is a fridge with complimentary water and orange juice. Overall, this was a comfortable stay.

All doors need codes provided by the property. Our door lock malfunctioned and staff needed to come and fix it. The light in the bathroom of the 8-bed room cannot be turned off.

Very clean, nice capsules that offer privacy and I really liked the design, it looked a nice mix of Scandinavian mixed with Japanese. a lot of choice in the amenities, pj robe provided, nice showers and great location.

Mattress could be a bit thicker to offer a comfier sleep. The screens in the capsule let the light, if you are on a bottom capsule, there is quite a lot of light coming through during the night as there is light that stays on underneath the bed. It can also get quite warm inside the pod despite having a fan, but easily fixed by letting the screens opened by a few cm on each end to let fresh air through

Really great staff and loved how considerate they were having availability of drinks, snacks, and use of hair tools, etc in the common areas. The room was a good size, great for a one night stay.

We had difficulty getting into our room, but the staff were amazing and sorted our problem extremely quickly. The only downside was the other patrons. We were woken at 5 am. with people going between rooms and making lots of noise using the keypads over 20 times. This went on for over 2 hours. Also, because our door had a bit of a gap, light from the hallway came into our room, which was a little annoying.

amazing self check in system, super easy and even got to check in a few hours early as the room was ready. Everything was super clean and well presented, nice touches such as free drinks and snacks and free sanitary products, there was even phone chargers and hair brushes among other things you could borrow.

I really loved this hostel however I did not sleep great as the sliding doors to the capsules are so loud and every time someone would go in or out the sound would wake me up even with earplugs. the sink was also in the main room area meaning you could hear people using it.