Historically renowned and famous hotel right on the fringe of Nara's peaceful park. Impressive building both inside and out, with many beautiful features and displays relating to its past. As expected, staff were exemplary in terms of politeness, efficiency and professionalism. I was pleased on arrival to see that it still felt like a Japanese establishment and hadn't been Westernised to the point of being sterile. Gift shop with many interesting traditional crafts. Rooms were large and well equipped, although fading a little in terms of grandeur. Option of Japanese or Western breakfast, the time is chosen on arrival; the Japanese breakfast was very impressive with high quality ingredients, presented impeccably. Hotel is 5 minutes walk to the park's entrance, and the temples within. Ample parking on site with helpful staff to guide you to a free space. Also close to the Harushika Sake brewery.

Rooms in the newer section of the hotel felt dated, and the basic bathroom which was showing its age (chipped bath etc) could do with an upgrade to more modern fixtures, it felt somewhat 70s/80s.

Very beautiful hotel with traditional Japanese architecture. Great location! Walking distance to Nara Deer Park. Very spacious rooms. Awesome balcony where you can see deer every morning and night. They have traditional Japanese and a western breakfast option. Both breakfast options are very good. Close to the subway, train and bus station. They have bicycles available for daily rental. The staff are very attentive and friendly. Clean rooms and good amenities. I highly recommend Nara Hotel. It is in my top 5 list of places we have stayed.

Everything was top notch. Zero complaints.

The staff at Nara Hotel offers a level of service that has disappeared from most more modern hotels. As we were climbing the hill pulling our bags behind us, one of the support personnel saw us and immediately came to our assistance. Inside another helper took charge of taking our luggage to our room. We felt pampered and relieved. The same sort of attention was offered enthusiastically by the dining room servers. The front desk personnel also went out of their way to help us.

Closet space in the room was somewhat limited. The interior of the hotel seemed to me a little frayed around the edges. I'm thinking of carpets, door fixtures and so on. This did not distract from our enjoyment of the service, the excellent meals and the prime location, but more discerning guests might be put out.

I absolutely loved this hotel, a destination in itself, feels genuinely classy and historic without being pretentious or intimidating at all. Though impeccably turned out and utterly professional, I think the friendly and and still down to earth staff added to this feeling. I was travelling solo and felt so safe and comfortable here, embraced by the provenance and atmosphere of the establishment and as well as the literal comfort of top of the range silent aircon, the big sink-into pristine bed and gorgeous hotel pyjamas provided

probably my own fault for not booking ahead but was unable to dine at the hotel whilst there as the restaurants were fully booked out

This is a grand, historic hotel, and staying there gives an insight into part of Nara's 20th century history. The location is great - a lovely easy walk to Nara Park. The room had a grand old-school feel to it, and was very comfortable, with a lovely view. The staff were excellent - extremely helpful (including coming down the driveway to take our bags for us when they saw us coming), and very friendly. We enjoyed looking at some of the features of the grand public rooms, and one of the staff noticed and brought us an English-language guide to what we were seeing, which was lovely. And who does not like seeing the very same piano that Albert Einstein played when he stayed here in 1922? We had a lovely time in Nara - thank you!

I wish I had known about how to get the shuttle from the station on the way there, as it was a longer walk with luggage than we anticipated. But this is a very minor quibble

Historic property .It was great to rent electric -assisted properties at the hotel's front door. Hotel provides regular shuttle to train stations. Wonderful staff.

After staying there 3 nights I had the impression it was a hotel that catered mainly to Japanese visitors.People wore suits /ties and exquisite dresses to dinner. So it was a nice change from so many other hotels which cater mainly to foreigners. No gym,no pool. Breakfast offered set a la carte options only-no buffet.

Beautiful traditional hotel. The rooms are large. Nice breakfast (no buffet but plenty served directly at your table). Very polite and attentive staff. Shuttle service to the train stations. Direct access to the city from the grounds.

For this kind of hotel I would expect access to foreign TV channels, Netflix or a possibility to mirror your apps on the TV screen. My room was in a new aisle and dark (low level behind trees). To get the full experience, it’s worth checking where the room is located and the floor.

Beautiful location and well positioned for the things we had planned. Nara Hotel offered delightful old world charm and an unexpectedly spacious room. We enjoyed cocktails with some supper in the lobby bar on the evening of our arrival. The following day started with coffee and cake in the tea lounge, and deer enjoying the sun right outside the window. Exceptional staff service.

Nothing springs to mind.

We stayed in a Japanese style room for the experience. It was fun, although definitely felt like a tourist-sanitized version. That was probably better for us anyway, which is why this is going in the positive category. The staff is great and the location is very good for exploring the shrines and museums of Nara.

While the location was good for touring, it was a long walk from the train station. There is a shuttle bus, but it was too full both ways for us to take.

We enjoyed Nara and the Nara Hotel very much! Very nice old hotel, but very nicely maintained, super clean. Fantastic atmosphere. Super comfortable beds and sheets. Delicious multiple course dinner and breakfast. In the middle of the Nara Park. You can go everywhere by walking. There are deers also in the park of the hotel. They are very cute bowing at you to get deer biscuits. Beautiful place!

We liked everything!