Caruso Belmond hotel in Ravello is beyond exceptional. Special thank you to Alessio for making our stay so wonderful and welcoming. So very thankful for the amazing room. The food and service in the restaurants was exceptional, we loved everything. Only unhappy with the sommelier at dinner where she couldn’t connect with us at all for a recommendation of a good wine. All she wanted to do was recommend €270 bottles without listening to the needs and preferences that we had. Oh well, can’t be perfect for everything. It’s a small thing but overall, we loved the hotel and staff so much. Our stay here was so special and we definitely want to come back! Highly recommend Ravello and anyone coming here to stay in Caruso Belmond. It’s beyond exceptional for us. Thank you again!

Nothing except the sommelier!

Staying at Caruso, A Belmond Hotel in Ravello was an absolute dream come true! From the moment we arrived, we were greeted with warmth and hospitality that set the tone for an unforgettable experience. The breathtaking views of the Amalfi Coast from every corner of the property left us in awe at every turn. The attention to detail in the design, the impeccable service, and the exquisite food made our stay truly exceptional. Every member of the staff went above and beyond to ensure our comfort and satisfaction. We left feeling rejuvenated, pampered, and already planning our return trip. Thank you, Caruso, for a magical stay that exceeded all expectations!"

Nothing

Absolutely exceptional in every way. The staff were amazing, friendly, knowledgable, and went above and beyond to accommodate any request you might have. Our room was like a small apartment with a private terrace, sitting area, palatial bathroom with soaking tub. Small things like plenty of closet and dresser storage to unpack for 5 days and make the place feel like home. The patio and views were like a postcard. As this visit was for our honeymoon they had arranged a special table with treats and champagne for our first night, including flowers on our bed as part of turn down service. I've stayed at many high end properties and this was the best one I've ever been to. The gardens around the outdoor lunch area and next to the pool were beautiful. The infinity pool was heated and we were thrilled to be able to enjoy that even on a few days that weren't particularly hot. All of the food from breakfast to lunch, to the bar, and the high end restaurant were fantastic. They helped arrange transportation for all of the local activities we wanted to do, all of our drivers were fantastic and shared details about the area - I feel like we learned a ton from chatting with them. It was a fantastic experience for our entire visit. I wouldn't hesitate to go back.

Nothing. It was great.

True luxury at all levels. Very friendly, helpful and efficient staff giving guests the right attention. Excellent food in all restaurants. Gourmet dinner was really really great. Top location with an extraordinary view especially from the infinity cool which was heated. Shuttle service available which is a great added value. Room very comfortable, clean and decorated with tastes.

The beverages at breakfast could be served quicker.

this is a luxurious experience. the hotel has extensive public areas including large gardens and infinity pool. you feel like in a great resort but minutes walking from town center. we had a room with extraordinary terrace. we ate only one lunch on our terrace but it was something to remember. friendly and caring staff and management.

Everything-room, hotel facilities, the pool and pool club, restaurants, hotel bar, staff, service-everything was fantastic. There are daily, complimentary boat trips to positano and the rest of the coast which are really worth doing.

Nothing

An amazing hotel in a beautiful setting. The staff were very professional and friendly. Breakfast was delicious and served in a room with an amazing view. Dinner in the Belvedere Restaurant was wonderful and drinks in the bar listening to live music was a great end to the day. The bed was exceptionally comfortable. The Amalfi Coast area is beautiful, but pretty congested with traffic and crowds. The Belmond Caruso and the town of Ravello were a picturesque and peaceful oasis.

Nothing

Picturesque and simply magical! Staff is impeccable in every way and make you feel as if you are the only ones on the property! The reason we will return is because of the service and detail from the staff! Absolutely extraordinary!

We were not prepared for young children and typically do not expect to see children under 12 at a property of this caliper. Many babies.

We’ve stayed at multiple 5 star hotels where the service has been impeccable but somehow Caruso has managed to top all of them. The location, views, and architecture are all great but what stands out is the little things they do like the small gifts with notes. They really go above and beyond and I don’t see myself staying anywhere else next time I’m in Amalfi coast.

Beaurifuly located. Demanding but beautiful scenery for the morning run. Friendly staff and a very helpful manager. The fine dining restaurant was very good. The wine selection was excelent.

The dishes from the night menu available through room service were rather poor. The wine selection available through the night service was quite limited compared to the restaurant wine list