Front desk staff were very accommodating. Beautiful Lobby Front desk staff very professional.

Bathroom surprisingly super small. Elevators noticeable slow.

The staff was amazing! My husband, puppy & I were stranded in Augusta on a road trip after some car trouble & needed some last minute accommodations for the weekend. Everyone was so kind & accommodating. It’s not always ideal staying at a hotel with a pet, but our puppy was welcomed & loved on by all the employees we came in contact with.

The location was not the best ONLY due to the fact that it is not walkable to restaurants or stores. I will say that it was in a safe location.

I enjoyed everything about the staff, as well as all my accommodations at the Double Tree. All the staff were extremely helpful and so polite. Our room was a good size (except bathroom was extremely tiny).

The beds were not comfortable, the bathroom was extremely small , you couldnt turn around inside the bathroom if the door was opened. And the toilet tank had been cracked. Their was a whole in ceiling as you entered the room. The Bar & grill seems to cook everything with a season salt even after calling down and them replacing the salad we requested no seasoning or salt on due to kidney patient and cant have the salt our second tray had seasoning salt all over the chicken. So we just threw out our food and went else where to eat.

Nice place. Warm delicious Cookies were the best. Everyone was helpful and friendly.

Had Elevators down which caused long waits at the only one running during the weekend rush. Availability of towels ran low during the weekend. Breakfast should be included. The cost was way too much.

It was very nice that we were given cookies at check-in, and the Breakfast was really great. The attendants at both checking and checkout were very helpful, respectful, and mannerable. We used the exercise room and that was up to par.

Not sure if there was anything I didn't like.

Location was perfect. Hotel was responsive to our requests. Indoor and outdoor pools.

Pools are tiny. No fridge or microwave in the room. No full room clean. We had to ask for towels and fresh sheets and find places to toss our trash.

The staff at double tree is very courteous and professional. I truly felt welcome as soon as I arrived. I ended up staying an extra day because I arrived a day sooner than I planned on getting there. I will definitely recommend double tree to my friends and family who plan on visiting Augusta Georgia. Thanks again Double tree staff!

Only that breakfast wasn't included in the stay and that I didn't have a fridge nor microwave in my room. I am used to having all of the above.

Excellent welcome by wonderful staff, with fresh baked cookies! A lovely gesture. Great location, free parking, spacious & spotlessly clean room, great housekeeping staff

Pool closed!

Your front desk staff was absolutely amazed

I didn’t like that the fitness center wasn’t available.. also there was no 24 hour coffee stations and no microwave in the rooms

I loved that everything was there, pool, bar, food, and the delicious cookies you pass to customers.

That the soap on the wall was empty. I almost fell leaning out the tub to use the shampoo/soap next to the sink.