So far my best stay in Istanbul is in The Superior Living Batisehir. Rooms are clean, spacious and furniture is modern and well maintained. During this one week stay, everything was working as expected and as promised. Staff are friendly and a special big thanks to Veysel, Furkan and Cihan. Their smile always welcomes you and their help is always available. They fixed and helped me and my mother with one issue before we even blink our eyes. Staff like you are a gem to any hotel. A+++++ service.

The staff were very helpful and co-operative! The Shuttle to the Metro Station. The apartment was clean, spacious, and well equipped.

The 100$ deposit was not mentioned in the hotel description. Nowadays, I don't usually hang around with cash in my pocket, and after such a long trip, going out again to find an ATM was not very convenient

The staff was very friendly particularly Tayfun, who was very helpful during our trip. The room is beautifully decorated and comfortable to stay in, (it has all essentials). And the area is very nice and quiet, with a few restaurants and supermarkets nearby.

A few days after we arrived, we were informed that this is not in fact a serviced apartment hotel and that cleaning costs extra(40$/cleaning!), this was extremely shocking as what is the point of a hotel apartment if the are not going to service it. Also it was not clear on booking that this was the case(And i checked thoroughly). The hotel insisted on this though. Further, on booking it stated that there was a tumble dryer in the room, there was not. Upon informing the hotel they apologised for misunderstanding but stated there are no dryers in the hotel. Quite disappointing on both fronts they need to be more clear about their facilities on booking.com.

Location is a bit far from the metro station, you need to use taxi to connect to city, the hotel itself is very nice with access to pool and very nice garden and good dining and coffee options close by.

A bit far from main city attractions like Egyptian Pazzar, Eminuno and Sultan Ahmed area but not far from Mall of Istanbul, outlet mall 212 AVM and Venicia outlet mall. You need taxi most of the time specially if you are traveling with family. but for someone who wants to relax it is the perfect place.

Need to have deep cleaning, it’s items in the kitchen have to be available and good quality not broken,need more light in the living room

My stay at superior otel was nothing short of exceptional, with a prime location that allowed easy access to local attractions, a spacious and well-appointed room that provided all the comforts I needed, an outstanding dining experience with delicious food and attentive service, top-tier amenities including a relaxing spa and fitness center, and a team of staff who went above and beyond to ensure my visit was seamless, making it a memorable experience that I would wholeheartedly recommend to anyone visiting İstanbul. Thanks to Emre , Cihan , faisal barış and Ahmet

Nothing

I like how quite place and specious spaces. It’s a family friendly place that has playground , restaurants, groceries and all within the same area . The check in and check out process were smooth. There was $100 deposits and returned it fully back. Cihan was nice, friendly and acted professionally during the check out process. Note: you have to give some time around 10-15 minutes for the stuff to check the room after you leave, just be prepared for that.

The kitchen was not fully prepared but I did not need to cook during my stay. I asked for a kettle and they brought it immediately.

Location is perfect and apartments are very comfortable. Hotel is very close to Medipol University Hospital and on the highway which is going through Istanbul so every location in Istanbul is easy to reach. The staff at the hotel were very helpful and kind. It is our second time in this hotel and I am sorry I didn't rate the hotel first time but this time I must mention Ms. Elif and Mr. Baris Cihan which were kind to help us with all our requests so as first time were Mr. Veysel and Mr. Ahmet.

For my needs and expectations everything was ok.

"I had an exceptional stay at this hotel, and I want to particularly highlight the outstanding service provided by Baris Cihan and Elif. They were not only extremely kind and friendly but also impressively flexible, always going out of their way to accommodate my needs. From the moment I arrived, they made me feel welcome and were incredibly attentive to every detail. No matter what issue I encountered during my stay, they were always ready to assist with a positive attitude and genuine care. Their warm and professional approach truly set this experience apart from any other hotel I’ve stayed at. I can’t thank them enough for making my stay so enjoyable and stress-free. The level of service they provided was nothing short of extraordinary, and I would highly recommend this hotel to anyone looking for exceptional hospitality."

The receptionist emre and laysel wrre friendly and welcoming. The 3 bedroom apart. Were good for family and very comfortable. The facilities were helpful, there was sauna, steam, gym, underground parking, and onur supermarket outside also some cafe were available. The hotel is very clean and well managed. Many guest i saw there were feeling greatful and all their concerns at the reception were solved on spot and professionally. I was glad about that and felt home. The apartments are hotel like furnished. Security system is available at elevator, rooms, whole area.there are many car rental agencies beside the property. 10 minutes by car away from mall of istanbul.

The kitchen had no microwave, no utilities other than plates and fork,spoon knife, there was a very small kittle for water. Cleaning every 3 days is very little and also they clean very shallow. They just changed the towels without any cleaning of floor or kitchen or bathroom. The main balcony door was locked and we were giving first floor noisy apartment, also early checkin was not available although we requested for it while booking the apart. And they accepted (confirmed) but still we did not receieve it before 12 p.m. Breakfast was lebanese one not turkish buffet so please be carefull its not optional.