We travelled by car. The hotel is nice, the room - perfect, staff very helphul and kindly, the parking also is perfect. The location is good for families, but the food is expensive - high prices and nothing special, so it's better to eat somewhere in the Centre of the city. Just next to the hotel there are small restaurans, where you can find good food & Breakfast, so this is not a big issue. It looks far from the centre, but actually the main attactions for the kids & shopping that we visited in our trip - Aquarium Istanbul, Mall of Istanbul and Lego Land - Forum mall are about 20 min by car or cab and on these directions there are no big traffic jams. The centre of Istanbul is about 40 min by car, but it depends where are you going, avoid traveling in the rush hours. There are taxi drivers outside the hotel with a specific signs. In the city you should fix the price before, because Istanbul is a really big city with a huge traffic jams. In the centre there are also many attractions for kids - boat trip for 2 hours in the Golden Horn and Black Sea. Shopping, restaurans with delicious food and sweets on a competite prices. We had a great time in Istanbul!

The food /in the restaurant and in the mini bar in the room/ was expensive - high prices and nothing special. The pool was not good for children, the water was cold. The fitness & sauna were ok.

I was able to check in much earlier than i should with no extra payment quiet aircon, range of breakfast food, quiet area, nice crew.

at start the hotel tried to charge me more than the price on the booking .com where i found the hotel. had to pay deposit for 50euros for minibar which was locked anyway and even then had to wait for deposit as they had to check the locked minibar. lights were away from the bed. and the bedside table light switch was hard to find in the dark small details but sometimes can be find annoying, i still recommend well the hotel

Nice rooms in a business hotel. Due to a force majeur, we were needed to stay for one night in Istanbul. Rooms have a good size and a great bed.

Staff in the restaurant had no real skills at all. Came three times to ask about the order, which was an easy one (Club Sandwich). At the end, she was not willing to give me a receipt, even I payed cash and not on the room.

Staff were very nice ,especially esra who worked at the reception, very smiley and friendly Beds very comfortable I enjoyed my sleep ,couldnt hear any noise outside my room Breakfast is huge many options that taste so good

Room service staff dont speak English i tried to tell one of the female staff in the morning to get me cups for coffee and water she didnt understand until i showed her the ones in my room ,she said yes and never came back ,she did the same thing the next day .there was urine on the carpet in my room and smelled very bad ,i dropped my clothes by accident and when i picked them up they smelled of urine The most important part that needs to be done is a smoking area with seats Some people like to have their coffee outside with a cigarette but sitting down not standing

The hotel is well maintained, clean and with nice decor. The staff are helpful though their english isn't 100% Omit in particular (bellboy) was very helpful. The hotel's pool is nice and there is a sauna and Turkish bath for males only.

We were put in a disabled person room which seems not to have been used in a while, the aircon is hard to work out and there was noise from adjacent rooms showers through the night. Be ware this hotel is off the beaten track and it takes the best part of 1 hour to get to downtown Istanbul by metro

Amazing service and best staff. Berkan and his amazing team really helped make our stay that extra amazing. They constantly check if there is anything their team can do to help make our stay even better. Thank you berkan. Lovely clean hotel with amazing natural light.

The service was great, the woman at the reception was very kind even if I had reserved wrong days and arrived in different ones. She was navigating me what to do and was very nice all the time. The room was huge and clean.

The staff were very friendly. The room was a suite and extremely spacious and comfortable. I did not use the well stocked mimi bar but I did use room service amd tge food was excellent.

I had to leave!

They upgraded my room to a non-smokers upon request and it was really nice.

While I was satisfied with the breakfast I think this is where there is room for improvement in terms of variety.

I honestly loved the receptionists Burak and Bercon. They were both admirably helpful in so many ways. Truly grateful for them and their hospitality and kindness.

The female receptionists were not as helpful or functionally organized.