We had a great stay at the Wanda Vista. The hotel is clean, comfortable & modern. All the staff were friendly & efficient, especially Melut & Sadik they were the best!! The rooms were cleaned every day to a very high standard whenever we needed. We stayed here because we were having dental work in Istanbul - we would definitely recommend this hotel!! The metro is very close & easily accessible if required to go site seeing.

The hospitality, rooms are big, apartments have washing machine which is nice btw Overall experience was good

Everyday cleaning was a little bit poor, but overall good ( need little improvement )

From the moment I arrived, the guys at the reception set the tone for an exceptional stay, especially Burak, Azra, Seref and Abdulkadir!Warm, professional, and incredibly efficient, they made me feel welcome and valued right away. Check-in was seamless, with everything prepared and explained clearly, assisting with last-minute requests, or simply greeting me with a smile each time I passed by, their service was consistently top-notch.Their genuine hospitality and attention to detail didn’t go unnoticed. It’s rare to encounter a front desk team that combines efficiency with such heartfelt care. They are a true asset to the hotel and a big reason why I’ll be returning. Thank you for making my stay so enjoyable!

As always…. I don’t like that I need to leave!🫶🏻

Everything from the hotel, apartiment, cleanness and kindness and level of professionalism from the staff

High rate of room service. It should be discounted. Since you deal with most of patients and they are unable to move, room service fee should be low to allow them get the services they need withiut moving. I wasn't impressed with this.

The hotel has a great location, close to the airport and with easy access to public transport. On-site parking is a big plus, especially for travelers with a car. The rooms are spacious, clean, and very comfortable — more like small apartments, ideal for both short and longer stays. What truly made our stay memorable was the outstanding staff. A special thanks to Mevlüt, Semih, and Sinan – they were incredibly helpful, friendly, and went out of their way to make sure everything was perfect. Their warm hospitality really stood out. Highly recommended for anyone looking for comfort, convenience, and excellent service.

It is with great appreciation that I write this commendation for Berkan, whose performance as a Guest Relations Specialist has consistently exceeded expectations in both professionalism and hospitality excellence. During my interactions with him, Berkan demonstrated not only a deep understanding of guest service principles, but also an exceptional ability to personalize experiences in a way that truly elevates the standard of hospitality. Berkan possesses an outstanding balance of warmth, attentiveness, and discretion—traits that are critical in a role that requires constant interaction with diverse guests from all over the world. He handles inquiries and special requests with remarkable efficiency, always going the extra mile to ensure that every guest feels welcomed, understood, and valued. His calm demeanor and solution-oriented mindset turn potential challenges into moments of satisfaction. What sets Berkan apart is his proactive approach. Rather than waiting for feedback, he anticipates guest needs and resolves concerns before they even surface. His communication is clear and courteous, and his professionalism never falters—whether he is coordinating complex arrangements, assisting in cross-cultural communication, or managing high-pressure situations with grace. Moreover, Berkan reflects a high degree of emotional intelligence and cultural sensitivity, which is indispensable in today’s global hospitality landscape. He represents his organization with dignity, passion, and a strong commitment to service excellence, making him not only an asset to the guest experience but also to the entire brand image. In conclusion, Berkan is a shining example of what a Guest Relations Specialist should be. His dedication, empathy, and professionalism make every guest feel like a priority, and his efforts leave a lasting impression. I would confidently recommend him for any position or recognition in the field of hospitality and guest experience.

Mevlut berkan nazli seref azra perfect

First of all I would like to thank all the staff working at Wanda all of them polite answer any issues or complaint immediately without any delay. Special thank to Denis and Okan. The accommodation was spacious and comfortable Fairly clean with new appliances that make our stay for 22days easy. Close to large shopping mall with large department store were I can bring all my kids requirement for stay.

Initially in our stay along with elderly and kids were in higher level that make evacuation for fire drill very difficult then I was able to change as I requested.

Clean and modern. You must rent/have a car if you want this hotel.

The receptionist won’t pick up your call at night, and during the morning they will pick after the 3rd or 4th call, and after that, they either will let wait for 30 minutes or might even forget about you. The room service is not that good either, they must improve (provide full cleaning (wipe the floors, provide the kitchen complementary items, etc))

The variety of breakfast was good. You need to take a taxi to the city's heart. However, Outlet 212 is an 8-minute walk, which is very good. Some people have written reviews about cleaning the property every two days, but Nourizadeh showed up every day to clean the room. She was a lovely person. Also, Mevlut was very friendly and helpful for my checkout early in the morning. I highly recommend this hotel.

The pool's room temperature was a bit cool, making swimming uncomfortable. Also, there was no lifeguard, so be careful and don't leave your kids unattended.

The location of the hotel is very close to mall of istanbul and equally distanced from all touristic and important sites in Turkey, great place for a group of people (5) to stay. The staff were very accommodating and pleasant to interact with, Deniz at the reception allowing for a very smooth check in and stay in the hotel, Yeet and the rest of the Valet personnel were lovely to interact with daily.

The AC performance could be stronger as during this summer the heat was worse than it usually is.