The meals were lovely. The staff serving the meals, even better. It was such a wonderful experience and perfect for relaxing at the end of our trip. The onsen were immaculate, especially with the weather turning colder. Our room overlooked the river and you could hear it running at night, which was fantastic. The futons were the most comfortable beds I have ever slept in. The yukata were cozy and really nice to laze about in during the morning. We had everything we needed to make tea in our room as well. All in all, fantastic stay. I will most definitely be back.

Honestly, there was nothing that could be better. This ryokan is utterly fantastic.

Superb service! The staff welcomed us and were all so polite and helpful. The property was lovely and peaceful. Our room had a private Onsen on our back porch along with an outdoor shower. We were given a summer kimono and a winter robe that were so comfortable. We had a private family Onsen room appointment and visited the men and women Onsen’s at different times. The chef was so kind to create a special menu for us and we enjoyed the most delicious and beautifully garnished vegetarian Japanese food we have ever had! Perfect ambiance for rest and relaxation which is just what we needed. We would highly recommend this to our family and friends.

Loved it all!

Breakfast & dinner was outstanding, in terms of amount and quality of food. Fresh wasabi every meal. My husband can't take a few things and another ryokan we booked before we booked Shirakabeso told us they could not cater to us and we should cancel but Shirakabeso agreed (after some initial hesitation it sounds like from their communications) and did a fabulous job customising my husband's menu. The staff were very accommodating and polite and the different baths were great and comfortable. We spent a very relaxing weekend, exactly what we wanted

A bit hard to get to without a rental car. From Tokyo, we took a shinkansen to Mishima, then a local train from Mishima to the end, then we took a taxi from the train station. Also, apart from a short walk to see a nearby bridge, there is nothing to do around the ryokan, i.e. you're always in the property

The hotel is located in a beautiful region with lots of green and mountain views. Visiting hot springs gave an unforgettable feeling of rested body. It's not some usual bath, Shirakabeso has two beautiful onsens on fresh air: in a stone and in a wood. It's huge and can fit several people. What I like is that the hotel is not crowded, so I was alone on a fresh air! These memories are unforgettable! Also the hotel has a private baths in the room. Perfect solution for couples that want to share this experience with each other. Additional thanks to the hotel stuff! They are extremely patient, tactful, lolire and professional. Without them the experience would not be so purely japanese!

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The staff were more than accommodating and went above and beyond to help you have a wonderful stay. Our room was adorable and so authentic, the onsen was gorgeous, and the meals were unique and very filling. The highlight of our stay was being given candle lit lanterns to walk down to a river for firefly watching!

Nothing really comes to mind, other than you need to have an open mind with the breakfast food. It's certainly not what most Westerners eat, but it was still delicious!

Super great “ryokan” hotel located above mountain river. If you like to get real Japanese hospitality and experience - that’s the place. Super tasty Japanese food served as “kaiseki” - basically chefs table, breakfast and dinner. You really don’t need any lunch over there. Hot springs right next to your door. Unbelievably friendly and professional service. Lots of walking routes through the forest.

It’s not a hotel which was built yesterday. But it’s very very well maintained and surrounding beauty and tranquility beats these little not so perfect pieces.

The location is in the middle of Izu: fresh water, mountain air, and singing birds. The surroundings were so lovely and so were the very sweet Vietnamese staff. We were fortunate to have our own private bath. The beds were extremely comfortable. The food was COPIOUS and utterly delicious.

They should have real milk for coffee in the lounge and cappuccino from the machine. It would be nice if there was also brandy in the liquor they offer. I found the bath a little tepid, and the water was very nice, though I think I prefer the more healing sulfurous waters. At first I was disappointed that the room wasn't more traditional, but it was so comfortable that I got over it. I felt bad about being served a live abalone that I didn't even eat. That was a little sad.

Very much enjoyed our stay here. Staff were very polite and attentive. Opted for private dining - breakfast and dinner - highly recommend. We chose to stay in one of the open air bath rooms - very comfortable and clean and the open air bath was excellent!

Bit far out from the nearest station, unfortunately it's not walking distance. Taxi/car/bus needed to get there - perhaps an option for a shuttle bus would be good?... but otherwise easy enough to get there by taxi.

The room was clean and tidy. We had a private onsen that was your own private oasis. The staff and facilities were exceptional. They had a library room, a coffee room that has an alcoholic touch in the evenings. The place is truly underrated, the kaiseki dinner and breakfast was devine and very filling!

The meals were fantastic. We enjoyed every bite.

It was not convenient to take off shoes and change to other shoes between our room and bathroom/dining room. There are many staircases and it was like a maze inside.