The room was very well done, and extremely comfortable and the fireplace was a nice touch since the weather was on the cool side at night and mornings. The outside patio was beautiful and relaxing. We've traveled at other Four Seasons and Ritz Carlton's and have been given daily credits to use for food or activities, I wish the breakfast was included or was given a daily credit of some sort. The breakfast was just ok, nothing special.

Some of the food was just quickly put together, Proof Restaurant was a little disorganized. I had to wait in the morning for breakfast for a while when the tables were empty. We had about 3 different servers, had to wait, and finally catch one to give us our bill. The breakfast was nothing special.

Wonderful hotel with a very large room, spacious bathroom, and well-planned walk in wardrobe.The service was excellent and made the stay even more enjoyable.

Everything was good, but for a 5-star hotel I was expecting a small complimentary touch such as fresh flowers, fruit, or a welcome gift, which would make the stay feel more special (most hotels in Europe do this) For a 5-star property in such a warm location, the pool seemed quite plain and the sun loungers rather outdated. An upgrade of this area would greatly improve the guest experience.

We have been coming here once or twice a year for about 15 years. It's our favorite hotel in the world. However, the prices have developed exorbitantly after the Corona period. Whether overnight stay or the restaurant prices have increased by 20-30%. But the little things that used to make it special are missing: a greeting card in the room with for example: Homemade salsa, quality cosmetics, open fire on the patio in front of the bar, etc. The rooms have been redesigned, but the small chest of drawers in the storage area does not correspond to any attractive design, nor is it practical to use next to the suitcases and shoes. The new tile design is certainly a matter of taste, but so much white gives the bathroom the impression of a hospital. I don't want to say in general that everything was better in the past, but we liked some things better.

Beautiful

Was a little disappointed when my friends that joined us received anniversary perks but my husband and I (also celebrating our anniversary) did not. 😕. We were asked when checking in if there was a special occasion…

Amenities and restaurants were great. The staff was very friendly and accommodating. Four Seasons held their impeccable service standard here.

The desert scenery in which the hotel was set was the highlight of the trip.

There were areas of the room that could've been more deeply cleaned. The toilet had stains behind it, which I noticed when I dropped something on the floor. There was an area in the bathroom, a wall, that needed to be wiped down as it had a substance on it. Also, there was an area by the fireplace that was missing some plaster. The kinds of things you wouldn't tolerate at home and you especially notice when you are away from it.

The service everywhere at the hotel is EXCEPTIONAL. Literally every employee goes out of his way to make your experience impeccable. Some of the best service I have ever experienced. EVER! Keep it up!

I'd love to see a better/ bigger pool. With a tropical island in the middle, a waterfall and a kids' slide! Check out Four Seasons Maui at Wailea. Do that - and this hotel will be an exceptional property!

The entire place was beautiful and serene. The restaurants were fantastic, and the entire staff was amazing.

The room patios need a circulating fan.

Exceptionally service, beyond my expectations

Location is far away from everything

The beautiful landscape and the casita was extremely comfortable!

Loved everything about it including the amazing staff!