The staff there is wonderful! The place is beautiful. Hot tub, pool, hot breakfast, washer and dryer. Steve at the front desk is so helpful. I look at some of the reviews and they complain about this and they complain about that. I don't understand what the problem is with some people. I even read about a complaint about breakfast. I did not come there to sleep in eggs. I came to sleep and having breakfast is a perk. It's a hotel, not a five-star restaurant! It is surrounded by anything you need. You will not regret staying here. Thank you everyone.

The front desk staff were very pleasurable to work with, and very kind. The room and lobby were clean and the continental breakfast was nice as well! The location was great too.

The only thing we noticed was the general use restroom in the hallway of our room near the lobby, it had seemingly been recently used which caused a bad odor in the hallway leading up to our room for the duration of the day. But we couldn’t smell it in our room. That seems to be out of the staff’s control regardless.

The room was so pretty! I loved everything about this place! Better than many 5 star places I have stayed recently. The bed was extremely comfortable, the shower was very nice, loved that I could change the temp without changing the flow and the flow was nice too, with options to adjust. It was very clean and had nice toiletries, even a makeup remover packet. The towels were pretty, soft and fluffy, they were displayed/folded beautifully too. Nice blow dryer in a convenient holder by sink vanity, didn't have to unpack mine. There was a lot of varying lighting fixtures sconces, lamps, overhead, that I could control independently, had many with outlets and USB. The coffee from the little coffee set up was excellent I was really impressed with everything, including location, free wifi at an amazing price! I will stay here every time I come to Az!

Little low toilet. That is really the only thing. Maybe an update on the toilet would be nice.

Great location in Scottsdale, a more upscale suburb of Phoenix. The staff were extremely helpful, friendly, and professional. Free parking, breakfast, and wifi were an added plus.

The only unpleasant thing about my stay at Sleep Inn were the pillows. They were too small and too soft. Parts of the pillow felt lumpy and balled up while other parts of the pillow were flat. While uncomfortable, I still eventually got to sleep. Also, while there were several plug outlets, there was only one USB port in the entire room. My wife and I had to share it and alternate whenever we needed to charge all our devices.

Breakfast was OK. The eggs were a cheese omelet. The cheese slice wasn't totally melted but it was good. Staff member working the breakfast room was not happy. She had a frown on her face the whole time. There were waffles, juice, cereals, breads and yogurt.

The halls were dirty. They needed to be vacuumed in between the day. We have stayed at Sleep Inns before and this was my least favorite. Coffee was terrible.

The room, hallway and hotel lobby smelled and looked clean. Breakfast was surprisingly good, the waffles were so light and crispy (they would have been amazing with butter and not margarine) and the scrambled eggs were fluffy but not watery. There was also a clean and spacious laundry room. We hope to be able to enjoy all the amenities the hotel has to offer the next time we stay here.

It would have been great if breakfast offered butter instead of just margarine.

Staff very accommodating. We were at the Mayo clinic and was not sure of release date and they just let us keep our room on a day to day basis so we didn't have to keep packing and it was so nice to have laundry available. The breakfast was amazing and so was staff. Will definitely stay at Sleep Inn again when we travel. You get a 10 plus

Location was perfect for us. Close to our relatives. The complimentary breakfast was a plus! Nice to have a little something instead of having to hurry to go out and get something. The room was clean and comfortable. The staff was always pleasant. We will probably stay here whenever we come to visit our relatives in Scottsdale.

Really there was nothing that we didn't like.

Perfect location for us.

It would be nice to have had a bed side table on both sides of the bed. Small would be fine. Big enough for phone and eyeglasses. Curtain was torn, the staff said it was on order.

Breakfast was excellent. Staff were very friendly. All in all, though, a very pleasant stay with my son for spring training, especially considering what we paid.

Hotel is showing its age a bit, and the beds and pillows were not up to higher end hotel standards (which is to be expected).