Clean rooms and property, quietness of rooms, very good breakfast with hot items, not just a continental breakfast another plus was that it was usually ready before the 6am start time(a big plus for me and my co-workers. Very comfortable bed. Staff's friendliness and willingness to help a guest. Property location near our jobsite and nearby restaurants.

Ice machine not working on second floor, only one elevator(that I know of), water pressure in room 219 was way too low. Very tight parking lot and spaces near ends of property, fine for compact and mid sized vehicles but not pickup trucks.

Nice rooms, good pool, beach and staff very friendly and knowledgeable. Great tiki bar with awesome friendly bartenders. Thank you, Nicole, for your time. Great continental breakfast, hot and cold options to eat. All friendly staff at the eating room.

Our bathroom only had one side of the glass shower enclosure, no door on the shower, kind of strange but still able to shower. I left a small cooler next to my car for 2 minutes and came back to find it gone. I guess someone needed it more then me. Very rude of the person who stole it. Remember karma is a bitch.

The staff was wonderful and went above and beyond to show us to our room and when I had questions they were very understanding and answered the questions. Loved the balcony too. Beds were very comfortable and the AC did a fantastic job keeping the room very cool. The room was very spacious for myself and 6'5 husband. We had a king size bed with sofa sleeper. The room had a refrigerator, microwave and a "bar sink" in the room. The water in the shower was good and the warm water lasted a long time. Has an alarm clock that you could connect your bloothtooth too, which I thought was neat. They were very welcoming to us and allowed us to park our motorcycle under the front awning by the front door. They even give you a goody bag. Each occupant got to choose 2 items from the goody box, it was a nice little extra. *it rained while there and I loved hearing the rain on the roof.

Only bad thing, you can hear the road noise but there isnt any thing that can be done about that.

The included breakfast options exceeded my expectations with excellent choices from yogurt, good scrambled eggs, waffles, cereal, etc. The location was convenient to the highway and the staff was pleasant.

While there is a beach area, it was much smaller than I imagined based on descriptions and photos! However lounge chairs and the ability to catch sunset was nice. But more than one umbrella on a single table around the pool would have been a welcome addition and encouraged me to enjoy it...without the umbrella...the heat was just too miserable!!

The staff are lovely and really helpful! The properly is in a great location, close to local shops and restaurants. The hotel also has a beach, where you can rent kayaks and paddle boards from the front desk. The gym is also great!

It is disappointing in 2025 to see a chain hotel using disposable cutlery, plates and utensils for breakfast. Each cup was wrapped in individual plastic bags and there were no obvious recycling facilities (although we would have preferred to just have reusable plates and cutlery).

Excellent location, well maintained rooms, very clear. Welcoming staff and good breakfasts. Possibility to rent a kayak or a fishing rod, and buy fishing bait directly in the hotel, and a good fishing place just on the beach. A supermarket and some good restaurants in a few minutes away, and good driving times to the Theater of Sea and other attractions nearby. A warm and clean pool. Iguanas and ibises at the territory. USB sockets near the bed.

I asked a receptionist if the water is safe at the beach and she confirmed; so I went swimming and just a few minutes after I exited water, a 6-7 ft long crocodile swam right where I just did. You'd better swim in the pool! :)

Loved that there were so many kids. My ten year old Grandson had someone to play with every day during our stay. Loved the beach and Kayaks. Loved the iguanas even though they aren’t welcome. Beautiful property.

More paddle board and Kayak paddles. Also make guests aware of the dive flags or provide one. We were snorkeling off the beach and got yelled at because we didn’t have a dive flag. And more beach and pool chairs. Also is there a reason the trash cans are so small in the rooms? I don’t even mind emptying my own but there were no additional bags underneath the soiled ones to line the can with. Honestly it’s not just you it’s all hotels.

Service - they have in house texting for help. Clean and Mostly Quiet ( few thumps and noise at night hours). 55" tv. Private beach area. Landscape. Shower & xl soap bottles. Ceiling fan. Ac control on wall. Gr8 Front desk staff (etha i think was name). Frig& m-wave. Slider door to outside. WiFi based on name and room#.

Parking lot tight and limited space for f350. The bed was hard and caused back aches, the toilet felt like 8" off ground- hard on old folks. For me the powdered Eggs at breakfast tasted like wood. High $8 for 8oz beer. The pool was hot. The maintenance area off the parking was cluttered with junk and debris. No inside route to the breakfast area, short trip outside required and locked door, so don't forget your room card.

We arrived quite late at night, but did not have a problem checking in. The room was clean, and since we got a room on the ground floor, it was easy to get in and out with the luggage. Breakfast was good, an American-style meal with "make yourself" waffles that were nice. At the back of the hotel, there is a small stretch of beach which is very nice. But we only stayed one night due to our travel plans.

The hotel is located right on a private beach, which was so nice to sit at and relax by. You couldn't ask for more, the water was warm as a bath. The sunset was amazing and we were visited by two manatees (who were intrigued by us humans!). The swimming pool was great. The room itself was very spacious, and had lots of amenities. The breakfast was really nice and the free coffee/tea provided was an added bonus! It's also located 10-20 minutes from Islamorada, and within 5 minutes of shell world.

On the private beach was a stack of surf/paddle-boards, canoes and peddle-boats. It's such a shame that the hotel charge for these - we would used them if they had been free.